Sync product and price changes from Shopify to AutoDS

Introduction

This article explains how the Shopify to AutoDS product sync feature works. When you update product details on Shopify—like the title, description, price, inventory, or images—those changes will automatically reflect on AutoDS.

This feature helps save time, ensures consistency between your selling channel and AutoDS, and reduces the chance of errors from manual updates.

⚠️ Important:

We always recommend making product changes directly on the AutoDS platform rather than editing them in your store.

This is because when price and stock monitoring is enabled, AutoDS will automatically update your product based on supplier changes, helping you avoid outdated information and potential losses.

Benefits

Keep AutoDS and Shopify product info always aligned.
Automatically sync product fields like title, price, inventory, images, tags, and description.
Shopify updates apply in near real-time.

Automatically Syncs

When you change the following product details on Shopify, AutoDS will sync the updates automatically:

Field Changed in Shopify	Effect in AutoDS
Title	The product title is updated silently.
Description	Your AutoDS listing description will be replaced with the updated Shopify version. ⚠️ Important: If your product page was generated with AI, you cannot edit the template from either AutoDS or Shopify. The only options are to generate a new page or remove the AI-generated page completely.
Price	Sell price and profit are recalculated based on your pricing settings. ⚠️ Important: Changes can interfere with automation settings and profit calculations. If Dynamic Profit is enabled, AutoDS will recalculate profit automatically. 👉 Learn More: Dynamic profit
Inventory / Quantity	The available quantity is synced from Shopify, unless overwritten by supplier monitoring rules. ⚠️ Important: Inventory is also affected by supplier settings and inventory rules (see details below). If “Track quantity” is disabled on Shopify, AutoDS will show the item as On Hold.
Tags	Shopify product tags will replace existing tags in AutoDS.
Collections	AutoDS collections update based on Shopify collections.
Images and Videos	Images sync automatically. Videos sync to your selling channel but won’t display inside AutoDS. For watermarking, we recommend editing directly on AutoDS using the built-in image editor.

⚠️ Important:

Sync works even if monitoring is turned off (stock/price monitoring settings do not block Shopify → AutoDS updates).
Notifications only appear for price changes. All other updates (title, description, images, etc.) are applied silently in the background.
Inventory rules:
- If Shopify available < Minimum Product Quantity → AutoDS sets product to Out of stock.
- If Track quantity is off in Shopify → AutoDS sets status to On Hold.
- If Sell price < Buy price → AutoDS sets status to On Hold.

⚠️ Note: These are the most common AutoDS inventory rules. Additional rules may apply depending on your settings.

Monitoring interaction

With monitoring enabled

Supplier changes override Shopify edits for price and stock.
AutoDS ensures product data is always aligned with supplier info.
Price Monitoring must be enabled to receive notifications for price changes.
👉 Learn More: Stock and pricing monitoring settings

With monitoring disabled

Shopify edits remain as you set them.
Supplier price and stock updates will not be applied automatically.

Dynamic Profit

Dynamic Profit applies only to new products added after it is enabled.
👉 Learn More: How does the eBay Dynamic Policy feature work?
However, if you edit a product’s price in Shopify and that supplier uses Dynamic Profit, AutoDS recalculates profit automatically— even if the product was added before enabling Dynamic Profit.

Possible Issues & Workarounds

Issue	Why it happens	Workaround
Price or stock is different than Shopify after update	Supplier monitoring is enabled and overrides Shopify edits	Disable monitoring if you want Shopify data to take priority
Video not visible in AutoDS	Videos sync only to selling channels, not to the AutoDS platform	Confirm video visibility on your Shopify store or selling channel

Frequently Asked Questions (FAQ)

Q: Do I need to enable this feature?
A: The sync is active by default for all connected Shopify stores. No setup is required.

Q: Does it work if price or stock monitoring is turned off?
A: Yes. Sync always runs independently of monitoring settings.

Q: Will I receive notifications for all changes?
A: Notifications appear only for price changes when monitoring is enabled. Updates to title, stock, tags, images, and description are applied silently.

Q: What happens if I change the product in both AutoDS and Shopify?
A: The most recent change takes priority, regardless of where it was made.