The Supplier Settings in AutoDS let you customize how the platform handles your product listings, pricing, orders, and general preferences for each supplier in your dropshipping business. For example, you can import variations from AliExpress but exclude variations from Amazon, or decide whether orders for a given supplier are handled automatically or manually.
Whether you are new to AutoDS or expanding your supplier list, this guide will help you add suppliers, configure settings efficiently, and ensure smooth order processing for your store.
Benefits of configuring your Supplier Settings
Configuring your supplier settings properly in AutoDS provides several advantages:
Configure unique rules per supplier: Manage listings, pricing, and orders efficiently with customized settings tailored to each supplier.
Ensure automation compatibility: Choose suppliers that support Auto-Order and Fulfilled by AutoDS (FBA) to streamline your process.
Apply default settings automatically: All future uploads will inherit your configured settings.
Reduce human error and save time: Consistent, rule-based automation minimizes mistakes.
Adapt to each supplier's strengths: Configure settings based on supplier limitations and capabilities.
Work with multiple suppliers: Manage supported suppliers across different regions from one dashboard.
Enable worldwide shipping: Global fulfillment for eligible suppliers expands your market reach.
Why choose and configure the supplier first?
We recommend configuring your supplier settings before uploading products to AutoDS for several reasons:
Automation compatibility: Some suppliers don't support order-automation features, such as Auto-Order or Fulfilled by AutoDS (FBA). If you want to use these options, prefer adding products from suppliers that support them. This streamlines your process and saves time.
Set configurations up front: Define your Lister, Pricing, Orders, and General settings before you upload. All new products will automatically inherit these configurations. Existing listings can be updated later via bulk edit or during upload by temporarily enabling or disabling specific options.
Shipping considerations (Worldwide): If you enable Worldwide, AutoDS will only check product availability on the supplier's site. Shipping costs are not calculated in this mode. Research conditions and prices by country and set your store policies accordingly. We recommend enabling Worldwide only after you're comfortable with your operations.
Shipping destination compatibility: Your chosen supplier must have a warehouse that can actually ship to the countries where your customers are located. Understanding warehouse regions and "Ship to Country" settings is essential (see the next section for complete guidance).
How to add a new supplier
To add a supplier to your AutoDS account, follow these steps:
Go to Supplier Settings: Navigate to AutoDS Dashboard → Settings → Supplier settings.
Click + Add Supplier: A list of supported suppliers will appear.
Choose the supplier and warehouse region: Use the dropdown to select a supplier and the warehouse region. The warehouse region is the physical location where products are stored and shipped from. Make sure the warehouse you select can ship to your desired country.
Apply settings: Choose one of the following:
Use recommended settings: AutoDS will apply default configurations.
Copy from existing supplier: Reuse settings from a supplier you've already configured.
Finalize and adjust settings: Once the supplier is added:
It will appear in your supplier list.
You can edit Lister, pricing, orders, and general settings.
You can also copy the Lister settings from another supplier for consistency.
Supplier settings tabs
The Supplier Settings in AutoDS are organized into four tabs that control different aspects of your supplier configuration. Changes on the Settings page apply only to new products and orders.
Check the image to see how these settings will appear to you on the platform:
The Supplier Settings tabs are described below:
Lister: Created so you can set your preferences for how uploads are processed before adding a product. You can control how products are listed from each supplier, including importing and updating listings such as duplicates, variations, and monitoring. Click here to learn more about Lister Settings and product uploads.
Pricing: Create pricing rules and strategies tailored to each supplier. Adjust formulas based on supplier costs, fees, and desired profit margins. Enable automatic updates so that price changes at the source are reflected in your listings. To read more about Pricing Settings in AutoDS, click here.
Orders: Customize how orders are handled for each supplier: automatic (Auto-Order / FBA) or manual. Choose how to place orders, convert tracking numbers, and update order statuses, depending on the supplier's support. To read more about Orders Settings in AutoDS, click here.
General: Set broad preferences related to supplier management and product monitoring, including the "Ship to Country" settings, maximum shipping days, and minimum product quantity.
Click below to learn more about this topic:
Product Monitoring
Product Uploads
Tip: When navigating your supplier settings in AutoDS, hover your mouse over each setting, such as "Hipshipper", to view a brief explanation of its function. This tool was created so you can have a better experience setting up your preferences in our platform.
"Ship to Country" settings: Understand and configure
One of the settings directly connected to the supplier and warehouse selection process is "Ship to Country", located in your Supplier Settings in Autods, in the General tab.
What "Ship to Country" settings control:
Product price displayed on the supplier's website.
Currency used in pricing.
Variations and availability shown.
Shipping cost estimates when available.
Delivery time estimates.
What "Ship to Country" settings do not control:
Where the supplier can physically ship products.
Which countries the supplier delivers to.
Actual shipping capabilities.
Important: Your AutoDS "Ship to Country" settings must match the shipping destination you selected on the supplier's website to ensure accurate data extraction.
Note: Understanding the difference between Warehouse Region and "Ship to Country" settings is critical:
Warehouse Region: The physical location where products are stored and shipped from. This determines where products ship FROM and which countries they can physically reach.
"Ship to Country" settings: A monitoring configuration that tells AutoDS which regional version of the supplier's site to read data from. This determines which data AutoDS monitors, but does not control the supplier's actual shipping capabilities.
How this works in practice
In practice, configuring "Ship to Country" settings correctly involves three essential steps:
First, verify that your chosen supplier is supported by AutoDS and that it can physically ship to your desired shipping country by checking their website.
Add the supplier to AutoDS and select the warehouse region that serves your desired shipping country.
Configure the "Ship to Country" settings to match the supplier warehouse, ensuring AutoDS monitors accurate pricing and availability data. This three-step workflow prevents common issues like upload errors, incorrect pricing, missing variants, and failed orders.
We will guide those steps in the next section.
How to ship products to a specific country
To ensure your supplier can deliver to your desired shipping destination (shipping country) and that AutoDS monitors accurate product data, follow this workflow:
Step 1: Verify the supplier can ship to your shipping country
Visit the supplier's website directly and check the "Ships to" or "Delivery" dropdown on product pages. Confirm your shipping country appears in the available destinations list. Verify shipping costs and delivery times match your selling channel policies.
Example: When selling AliExpress products to UK customers, visit the product page and check if "United Kingdom" appears in the "Ships to" dropdown. Verify shipping cost and delivery time (typically 15-45 days). Only list the product if all conditions are met.
Important: Even if AutoDS supports a supplier, shipping availability depends on both the supplier's policies and the specific product listing. Always verify shipping for your products.
Step 2: Select the correct Warehouse region when adding the supplier
When adding a supplier to AutoDS, select the Warehouse Region (labeled "Select Warehouse" in the interface). Make sure the warehouse you select can ship to your desired country.
To learn how to add a supplier with the correct warehouse, click here.
Examples:
AliExpress US Warehouse: Ships from the United States (faster delivery to US/CA customers).
AliExpress CN Warehouse: Ships from China (worldwide shipping, longer delivery times).
Amazon US: Ships only to United States customers.
Amazon UK: Ships only to United Kingdom customers.
Banggood US Warehouse: Ships from the United States (5-10 day delivery).
Banggood CN Warehouse: Ships from China (15-45 day delivery).
Step 3: Configure the "Ship to Country" settings in AutoDS
Once you've added a supplier with the appropriate warehouse, configure the "Ship to Country" settings:
In your AutoDS account, go to: Settings, Supplier Settings.
Select your supplier from the list or add it.
Click the General tab.
Locate the "Ship to Country" section.
Select the country that matches your customer locations.
Click Save.
Important: Base your "Ship to Country" settings on where most of your customers are located for the most accurate pricing and shipping information.
"Ship to Country" availability by supplier type
Not all suppliers have "Ship to Country" settings available. This depends on how the supplier operates
Suppliers with "Ship to Country" available
These suppliers have multiple warehouse regions and show different pricing/availability by destination, and have the "Ship to Country" setting available in your Supplier Settings:
Supplier | Available Warehouse Regions | How it works | Countries available on "Ship to Country" dropdown menu |
Alibaba | Australia (AU) Canada (CA) China (CN) Germany (DE) Spain (ES) France (FR) Italy (IT) United Kingdom (UK) United States (US) | Alibaba ships worldwide from multiple warehouses. Primarily a B2B wholesale platform. Minimum order quantities may apply. Set "Ship to Country" for accurate regional pricing and shipping estimates. Always verify individual seller shipping policies | United States United Kingdom Germany France Italy Canada Spain Australia Worldwide (no shipping price available) |
AliExpress | Australia (AU) | AliExpress ships worldwide from China and regional warehouses. Delivery times vary (15-60 days standard, 7-15 days express). Set "Ship to Country" to your shipping country for accurate shipping costs and warehouse availability | Germany France Italy Canada Spain Australia Brazil Worldwide (no shipping price available) |
Banggood | Australia (AU) | Banggood ships worldwide from China, the United States (US), the United Kingdom (UK), Australia (AU), and the Czech Republic (CZ) warehouses.
Set "Ship to Country" for accurate warehouse availability and shipping estimates. Delivery times: CN (15-45 days), US/UK/AU (5-10 days). | United States United Kingdom Germany France Italy Canada Spain Australia |
CJ Dropshipping | China (CN) | CJ Dropshipping ships worldwide from multiple warehouses (China, Thailand, US). Set "Ship to Country" for warehouse-specific pricing. Offers fast shipping options. Good for the US and EU markets. | United Kingdom Germany France Italy Canada Spain Australia Worldwide (no shipping price available) |
DHgate | Australia (AU) | DHgate ships worldwide from China. Bulk order supplier. Set "Ship to Country" for international shipping costs and regional pricing. Minimum order quantities may apply for some products. | United States United Kingdom Germany France Italy Canada Spain Australia |
Etsy | All regions supported by Etsy | Shipping depends on individual Etsy sellers. Many ship internationally. Set "Ship to Country" to extract shipping costs if available. Handmade, vintage, and craft supplies focus. Each seller controls their own shipping policies. | United States United Kingdom Germany France Italy Canada Spain Australia |
LightInTheBox | China (CN) | LightInTheBox ships worldwide from China. Offers express and standard shipping. Set "Ship to Country" for delivery estimates. Delivery times vary (15-60 days). | United States United Kingdom Germany France Italy Canada Spain Australia |
Miniinthebox | China (CN) | Miniinthebox ships primarily within the US. Home improvement focus. Limited international shipping. Single region supplier. | United States United Kingdom Germany France Italy Canada Spain Australia |
Shein | China (CN) | Shein ships worldwide from China. Fast fashion supplier 7-20 day delivery. Set for regional shipping costs. | United Kingdom Germany France Italy Canada Spain Australia Worldwide (no shipping price available) |
Shopify Supplier | All regions supported by Shopify - Worldwide. | Depends on the specific Shopify store. Each store controls its own shipping policies. Set "Ship to Country" when available. Verify shipping on each store individually. | United States United Kingdom Germany France Italy Canada Spain Australia Worldwide (no shipping price available) |
TikTok Supplier | United States (US) | With AutoDS, TikTok ships only to the United States (US). Regional restrictions apply. | United States (US) |
Wish | All regions supported by Wish | Wish ships worldwide from China. Delivery times vary significantly (15-60+ days). Set "Ship to Country" for destination-specific information and pricing. | United Kingdom Germany France Italy Canada Spain Australia Worldwide (no shipping price available) |
Suppliers without "Ship to Country" available
These suppliers operate as independent regional marketplaces where each region is a separate website serving only its own market, and do not have the "Ship to Country" setting available in your Supplier Settings:
Supplier | Why "Ship to Country" is not available |
Amazon Australia (AU) Canada (CA) Germany (DE) Spain (ES) France (FR) Italy (IT) United Kingdom (UK) United States (US) | Each Amazon marketplace operates independently. Amazon US ships primarily within the US. Amazon UK ships within the UK. Amazon DE, FR, ES, IT ships within their respective countries and the EU. Amazon ES also delivers to Portugal. To sell in multiple regions, use each country's Amazon marketplace separately. "Ship to Country" is NOT available because each marketplace is already region-specific. |
AutoDS Marketplace (Private Suppliers) | For AutoDS Marketplace (Private Suppliers), shipping is determined by the specific supplier. Check each supplier's capabilities in the Marketplace. Contact the supplier directly via AutoDS Messages for shipping questions. |
AutoDS Marketplace (AutoDS Warehouse) China (CN) | The AutoDS Warehouse in AutoDS Marketplace ships worldwide from the AutoDS warehouse in China. Faster shipping than standard AliExpress (7-15 days). Quality checks included.
|
AutoDS Sourcing China (CN) | The AutoDS Sourcing Service ships worldwide from China. The sourcing team finds products from trusted Chinese suppliers. Requires the Fulfilled by AutoDS (FBA) service. |
BedBathBeyond Canada (CA) United States (US) | Each regional marketplace operates independently. BedBathBeyond US serves US customers, BedBathBeyond CA serves Canadian customers. Limited cross-border shipping between the US and Canada. "Ship to Country" is not available because each region is already market-specific. |
CDiscount France (FR) | Ships primarily within France and EU countries. French marketplace. Single region supplier. |
Costco United Kingdom (UK) United States (US) | Each regional marketplace operates independently. Costco US serves US customers, Costco UK serves UK customers. Requires an active Costco membership to purchase products. Membership fees apply. "Ship to Country" is not available because each region is market-specific. |
Costway Australia (AU) Canada (CA) Germany (DE) Spain (ES) France (FR) Italy (IT) United Kingdom (UK) United States (US) | Each Costway regional marketplace operates independently in each country. Costway US serves US customers, Costway UK serves UK customers, Costway DE serves German customers, etc. Each regional site ships primarily within its own country. Primarily home and garden products. "Ship to Country" is not available because each region operates as a separate marketplace. |
eBay Australia (AU) Canada (CA) Germany (DE) Spain (ES) France (FR) Italy (IT) United Kingdom (UK) United States (US) | Each eBay regional marketplace operates independently. eBay US serves US buyers, eBay UK serves UK buyers, eBay DE serves German buyers, etc. To sell in multiple eBay regions, use each country's eBay marketplace separately. "Ship to Country" is not available because each eBay region is a separate marketplace. Individual sellers may ship internationally, but the regional marketplace structure determines the primary market. |
Home Depot United States (US) | Ships primarily within the US. Home improvement and hardware focus. Limited international shipping. Single region supplier. |
Kmart United States (US) | Ships primarily within the US. Limited international shipping. Single region supplier. |
Kogan Australia (AU) | Ships primarily within Australia. Australian marketplace. Single region supplier. |
Kohls United States (US) | Ships primarily within the US. Limited international shipping. Single region supplier. |
Lowes United States (US) | Ships primarily within the US. Home improvement focus. Limited international shipping. Single region supplier. |
Macys United States (US) | Ships primarily within the US. Department store products. Limited international shipping. Single region supplier. |
PureFormulas United States (US) | Ships primarily within the US. Health supplements and vitamins focus. Single region supplier. |
Redbubble United States (US) | Redbubble is a print-on-demand. Ships worldwide. Set for regional fulfillment options. |
Sam's Club United States (US) | Ships primarily within the US. Requires an active Sam's Club membership to purchase. Membership fees apply. Single region supplier. |
Target United States (US) | Ships primarily within the US. Limited international shipping. Major US retailer. Single region supplier. |
Vidaxl Germany (DE) United Kingdom (UK) United States (US) | Ships throughout Europe and the US. Set for EU regions. |
Wayfair Canada (CA) United Kingdom (UK) United States (US) | Each operates independently. Wayfair US serves the US only. Wayfair UK serves the UK only. Heavy shipping restrictions. |
Walmart (US only) | Only serves US customers. Single marketplace. |
Each regional marketplace is already region-specific, meaning it serves only one country or region. There is no need for AutoDS to provide a separate "Ship to Country" setting because:
The marketplace itself determines the shipping destination.
You must add each regional version separately in AutoDS (for example, Amazon US, Amazon UK, and Amazon DE as separate suppliers).
The warehouse region you select when adding the supplier is the shipping destination. For example, when you add Amazon US to AutoDS, it only ships to United States customers. If you want to sell to UK customers, you must add Amazon UK as a separate supplier. Each supplier you add operates independently with its own shipping destination built in.
Membership-required suppliers
Costco and Sam's Club require active paid memberships to purchase products. Membership fees are separate from product costs and shipping. These suppliers are generally not recommended for dropshipping due to additional overhead costs, membership verification requirements, and limited dropshipping-friendly policies.
"Worldwide" option
The Worldwide option in the "Ship to Country" dropdown menu enables AutoDS to monitor product availability more broadly when your store targets multiple countries or when your target country isn't available in the dropdown.
However, it does not mean every product ships to every country, that shipping costs are calculated automatically, that worldwide delivery is guaranteed, or that every supplier delivers globally. Each product still has its own regional restrictions based on regulations, customs, or supplier preferences.
Select Worldwide when:
Your store ships to multiple countries.
You're comfortable managing shipping costs manually.
Your desired shipping country does not appear in the "Ship to Country" dropdown menu.
Important:
When using Worldwide in the "Ship to Country" settings, you must add the highest potential shipping cost as an additional profit margin:
Go to: Settings → Supplier Settings → Pricing.
Add a buffer to protect your profit across different destinations with higher shipping fees.
This protects you from destinations with unexpectedly high shipping costs.
Important considerations for Worldwide:
Product-level restrictions: Individual products may have country-specific restrictions due to regulations, customs, or seller preferences.
Shipping costs: Often significantly higher for large or heavy items. Must be factored into pricing strategy.
Delivery times: International shipping typically takes 15-60 days, depending on origin and destination.
Customs and duties: Orders may be subject to inspections, import duties, and taxes (the customer's responsibility).
Platform-specific policies: On marketplaces like Etsy, Shopify, and TikTok, individual sellers control shipping policies.
Best practices
Start with specific countries before using Worldwide. Monitor actual shipping costs by region and adjust buffers based on real data. Communicate realistic delivery timeframes clearly. Test with small orders before scaling. Expand gradually from 1 country to 2-3, then consider Worldwide.
Common scenarios: How to ship to specific countries
Continue reading to gain insight into various shipping scenarios for specific countries.
Scenario 1
"I want to ship products to the United Kingdom"
Best options:
Option A: UK-based suppliers (fastest delivery)
Amazon UK.
eBay UK.
Banggood UK warehouse.
Shipping: 2-5 days.
Setup: Add "Amazon UK" as supplier, select UK warehouse region.
Option B: EU-based suppliers (good delivery)
Amazon DE, FR, ES, or IT.
eBay DE, FR, ES, or IT.
Shipping: 5-10 days intra-EU delivery.
Setup: Add supplier for nearest EU country.
Option C: China-based suppliers (budget option)
AliExpress (any region).
DHgate.
AutoDS Warehouse.
Shipping: 15-45 days.
Setup: Add supplier, select CN warehouse, set "Ship to Country" to UK.
Scenario 2
"I want to ship products to the United States"
Best option: US-based suppliers
Amazon US.
Walmart.
eBay US.
CJ Dropshipping US warehouse.
Banggood US warehouse.
Shipping: 2-7 days.
Setup: Add "Amazon US" as supplier (no "Ship to Country" setting needed. It only ships to US).
Good option: Canada suppliers (cross-border)
Amazon CA.
Shipping: 5-10 days to US.
Setup: Add "Amazon CA" as supplier.
Budget option: China suppliers
AliExpress CN warehouse.
DHgate.
Shipping: 15-45 days with ePacket.
Setup: Add supplier, select CN warehouse, set "Ship to Country" to US.
Scenario 3
"I want to ship products to multiple EU countries"
Best option: Local EU marketplace
Amazon DE (serves Germany + EU).
Amazon FR (serves France + EU).
Amazon ES (serves Spain + Portugal + EU).
Amazon IT (serves Italy + EU).
Shipping: 2-10 days depending on destination.
Setup: Add Amazon for each country you want to serve as separate suppliers.
Note: Following Brexit, shipments from the United Kingdom (UK) may incur customs fees and experience delays.
Scenario 4
"Country not listed in the 'Ship to Country' dropdown menu"
If your desired shipping country doesn't appear in the 'Ship to Country' dropdown menu, this means AutoDS doesn't have a specific monitoring option for that country. This does not mean the supplier cannot ship there.
Solution:
Verify the supplier ships to your desired shipping country (Step 1 above). If not, it is recommended to pick another supplier.
Select the closest available region or Worldwide (if available).
If Worldwide is selected, configure your pricing settings and add a pricing buffer to cover potential shipping costs. Click here to learn more.
Always verify shipping on the supplier's website before listing.
Why do suppliers show different information by destination
SuppliersSuppliers like AliExpress, Alibaba, and DHgate display different product information based on selected shipping destination because pricing varies by region (warehouse costs, taxes, promotions, currency), availability varies (destination-specific products, warehouse inventory, regulations), variants differ by region (colors, sizes, warehouse-specific options), and shipping options change (carriers, times, costs, express vs standard).
This is why matching your "Ship to Country" settings to your actual desired shipping country is critical; it ensures AutoDS monitors the correct pricing and availability data.
Supplier discounts and special offers
Sometimes you may notice a price gap because AutoDS does not monitor specific discounts, promotions, or special deals from suppliers.
To confirm the product price is accurate:
Log in to a supplier account that already has recent orders.
Note: Even then, AliExpress may still display special deals or promotions that are not applicable to all accounts.
Verify the "Ship to Country" settings match on both the supplier site and AutoDS.
Enable Price and Stock Monitoring:
Go to: Settings → Supplier Settings → Lister Settings
Enable monitoring (price and stock are monitored only after the product is imported).
Draft products are not monitored.
Not available for Import 200 plans.
AutoDS performs multiple scans daily when enabled.
Compare the displayed prices between the supplier site and AutoDS.
Regional compatibility and shipping strategies
Understanding the relationship between supplier regions (Ship From) and target markets (Ship To) determines shipping times, costs, and tracking reliability.
Shipping time expectations by selling channel
Different selling channels have different requirements:
Selling Channel | Expected Delivery | Recommended Suppliers |
Amazon Stores | 2-7 days (for competitive Buy Box) | Ship from US, UK, DE, AU, or CA warehouses, depending on the marketplace. |
eBay Stores | Accepts 15-45 days, but faster improves ratings | US or EU warehouses recommended; CN acceptable for international stores. |
Etsy Stores | Reasonable shipping times expected | US or local warehouses recommended; CN acceptable with clear communication. |
Shopify Stores | No platform restrictions (customer expectations vary) | US customers expect 7-14 days; international customers may accept 15-30 days. |
TikTok Shop | 48-hour fulfillment + 7-10 day delivery maximum | Only US or local warehouses compatible with strict policies. |
Strategic supplier selection tips:
Mix domestic and international suppliers (local for fast-sellers, CN for long-tail).
Match supplier region to selling channel policies (TikTok/Amazon need fast shipping; eBay/Shopify more flexible).
Consider costs vs speed (domestic: higher product costs + lower shipping + faster; CN: lower product costs + higher shipping + longer).
Test supplier performance with small orders before scaling. Communicate shipping times clearly.
Important:
Some selling channels have restrictions on where you can sell and ship:
eBay UK store account can only sell and ship to UK buyers.
Amazon DE store account primarily serves German customers.
Some platforms restrict cross-border shipping.
Solution: For multiple countries, you may need separate regional stores.
"Ship to Country" with FBA (Fulfilled by AutoDS)
The "Ship to Country" settings affect FBA order processing, particularly regarding currency compatibility. FBA automation only supports USD currency.
For complete information on how "Ship to Country" impacts FBA orders and currency requirements, click here.
Quick reference for "Ship to Country" setting
Common mistakes to avoid when using the "Ship to Country" settings:
❌ Mistake | ✅ Correct approach |
Using Amazon US to sell in Europe | Use Amazon DE, FR, ES, UK, or IT for European sales. |
Using eBay US to sell in the UK | Use eBay UK for UK buyers. |
Using Walmart for international sales | Use suppliers with worldwide shipping instead. |
Assuming "Ship to Country": Worldwide" means universal shipping | Always verify manually on the supplier website. |
Not verifying Etsy/Shopify/TikTok seller policies | Each seller sets their own rules. Check before listing. |
Ignoring delivery times | 60-day delivery harms store metrics and customer satisfaction. |
Forgetting membership requirements | Costco and Sam's Club require paid memberships. |
Not checking customs and import fees | Cross-border shipping involves fees that buyers must pay. |
Summary
The complete workflow when selecting your supplier and specifying the "Ship to Country" settings:
1. Verify supplier shipping capabilities → Visit supplier website → Check "Ships to" dropdown → Confirm your target country.
2. Add supplier with correct warehouse region → AutoDS Settings → Add Supplier → Select supplier name → Select warehouse region that ships to your target country.
3. Configure "Ship to Country" settings (if available) → Supplier Settings → General tab → Set "Ship to Country" to match your target market.
4. Upload products → Products will inherit supplier settings → AutoDS monitors using "Ship to Country" configuration.
5. Verify each product ships to your destination → Check the supplier's product page before listing → Confirm shipping availability.
Need help with a specific country?
If you're unsure which supplier and warehouse to choose for your shipping country:
Check the supplier availability table above.
Verify shipping on the supplier's website for specific products.
Consider the delivery time requirements of your selling channel.
Test with a small order before scaling.
For more information:
Orders Settings: Check the articles for each order processing method: FBA, Auto-Order, and Manual.
Suppliers and warehouses overview
Some suppliers are region-specific by design, meaning each regional website only ships to its own region.
Amazon suppliers:
Each Amazon regional website only ships within its own region. The "Ship From" region is the same as the "Ship To" region:
Amazon US (amazon.com) → Ships only to the United States.
Amazon CA (amazon.ca) → Ships only to Canada.
Amazon UK (amazon.co.uk) → Ships only to the United Kingdom.
Amazon DE (amazon.de) → Ships to Germany and some EU countries.
Amazon FR (amazon.fr) → Ships to France and some EU countries.
Amazon ES (amazon.es) → Ships to Spain and some EU countries (including Portugal).
Amazon IT (amazon.it) → Ships to Italy and some EU countries.
Amazon AU (amazon.com.au) → Ships only to Australia.
If you want to ship to multiple regions, you need to add multiple Amazon suppliers (one for each region) in your Supplier Settings. For example, to ship to both the US and Canada, add both Amazon US and Amazon CA as separate suppliers.
Important: Amazon does not offer a "worldwide" shipping option. You can only ship to the regions where Amazon has a regional marketplace available.
eBay suppliers:
eBay follows the same region-specific structure:
eBay US (ebay.com) → US marketplace.
eBay CA (ebay.ca) → Canada marketplace.
eBay UK (ebay.co.uk) → UK marketplace.
eBay DE (ebay.de) → Germany marketplace.
etc.
Each eBay regional marketplace primarily serves buyers in that region.
What to do if you want to sell to a country without a dedicated regional supplier?
If you want to sell to customers in a specific country, but there isn’t a dedicated supplier version for that country (for example, no local Amazon version or no local warehouse), you can often choose a supplier that ships from the closest available warehouse country.
For example:
Selling to Canada: a US supplier may be a reasonable cross-border alternative.
Selling to EU countries: a nearby EU supplier (DE/FR/ES/IT) often performs better than overseas shipping.
However, shipping availability, costs, and delivery times still depend on the specific product and supplier policies. Always verify the destination and shipping details on the supplier’s product page before listing the item.
Example: AliExpress as your supplier
AliExpress is one of the most popular suppliers for dropshipping worldwide. Setting up AliExpress correctly in AutoDS ensures that your listings reflect the right shipping expectations, item location, and use templates adapted for Chinese suppliers. This section explains each step to configure AliExpress as your supplier and includes tips to avoid common mistakes.
AliExpress fees
When working with AliExpress as your supplier, you need to account for several fees beyond the product cost. AliExpress has transparent pricing, but you should also factor in:
PayPal fees: Transaction fees when using PayPal for payments on AliExpress orders.
eBay fees: Platform fees if you are selling on eBay with AliExpress products.
About 1% for other costs: Miscellaneous expenses related to AliExpress transactions.
In total, fees for AliExpress orders usually add up to around 14% (this may vary per account). Understanding these AliExpress fees helps you set accurate pricing rules in your AutoDS supplier settings.
Set the maximum shipping time for AliExpress
When configuring AliExpress as your supplier, you need to set the maximum shipping time to avoid unnecessary disputes and keep buyer expectations realistic. We recommend you set the maximum shipping time to 30–35 days (including handling) for AliExpress orders.
To set the maximum shipping time for AliExpress:
Go to: Settings → Supplier Settings → Choose an Aliexpress supplier → General → Maximum shipping days.
Important: Make sure your business policies (shipping, returns, etc.) are correctly set up on your eBay store when working with AliExpress. This is especially important when working with suppliers that ship from China, such as AliExpress, as shipping times and policies differ significantly from those of domestic suppliers.
Suppliers in the AutoDS Marketplace
If you're looking for more flexibility or can't find the product you need through your current suppliers, AutoDS offers two alternative solutions.
The AutoDS Marketplace is a curated catalog of ready-to-sell, high-demand products with competitive prices and fast shipping. This marketplace includes two types of suppliers:
Retail suppliers
These are traditional dropshipping sources like Amazon, AliExpress, and Walmart. When you upload a product from a retail supplier, it will be added to your supplier settings with its original name.
Example: If you upload a product from Amazon US through the AutoDS Marketplace, the supplier "Amazon US" will appear in your supplier settings.
AutoDS suppliers
This category includes AutoDS Private Suppliers and AutoDS Warehouse inventory. When you upload products from AutoDS suppliers, they will appear as "AutoDS Marketplace" in your supplier settings.
Tip: Submit a sourcing request for specific or unique products not available through supported suppliers. With the AutoDS Sourcing Service, you can search for products from trusted providers.
Mentorship Program
Join our AutoDS Mentorship Program and try it out with a 14-day trial.
A mentor will guide you step by step, help you create custom policies, and save valuable time by avoiding common challenges. This program is designed to give you practical knowledge that will take your dropshipping business to the next level.
Click here and check how the AutoDS Mentorship Program works.
Troubleshooting and possible issues
When working with supplier settings on AutoDS, you may encounter certain issues. This section covers the most common problems and their solutions:
Issue | Workaround |
Variations are not importing as expected. | Ensure variation import is enabled under Lister for that supplier. |
Pricing rules didn't update after a re-import. | Open the product to confirm the applied rules; then recheck your Pricing tab. If the issue continues, please contact support. |
Supplier not showing in the dropdown. | Confirm that the supplier is supported for your order method: |
Can't edit settings after adding. | Refresh your dashboard and ensure the supplier has been successfully added. |
Worldwide option not appearing. | This setting is only available for select suppliers (AliExpress, Shein, Wish, Shopify). |
Frequently asked questions (FAQ)
Can I duplicate General and Lister settings but not Pricing or Orders settings?
Can I duplicate General and Lister settings but not Pricing or Orders settings?
Yes, when you copy settings from an existing supplier, you can duplicate general and Lister settings. However, Pricing and Orders settings need to be configured individually for each supplier to ensure they align with the specific costs, margins, and fulfillment methods for that source.
Will the supplier be added automatically if I skip this step?
Will the supplier be added automatically if I skip this step?
Yes, when you import a product, the supplier will be automatically added to your account. However, this means the supplier will use default settings instead of your customized preferences, which may not align with your business needs for pricing, shipping times, or order handling.
Why do some suppliers appear in settings but aren't available for use?
Why do some suppliers appear in settings but aren't available for use?
Some suppliers listed in the Supplier Settings may be temporarily unavailable or undergoing maintenance, but AutoDS keeps them visible in the settings interface because they may be reactivated in the future. However, there is no visual status indicator or "under maintenance" tag displayed in the Supplier Settings to show which suppliers are currently unavailable.
How to identify if a supplier is unavailable:
Since AutoDS does not display a specific status message or maintenance indicator in the Supplier Settings, you will only discover that a supplier is unavailable when you attempt to use it. The most common ways to identify an unavailable supplier include:
Cannot select the supplier during product upload: When you try to add a product using the Add Products page, the unavailable supplier may not appear in the dropdown menu or may be grayed out and unselectable.
Upload error message: If you attempt to upload a product from an unavailable supplier, AutoDS will display an error message such as "Supplier is not currently supported" or "Product cannot be uploaded from this supplier."
Failed product imports: Products from unavailable suppliers will fail to import, and the error log will indicate that the supplier is temporarily unavailable or not supported.
Why suppliers remain listed even when unavailable:
AutoDS keeps unavailable suppliers visible in the Supplier Settings because:
Temporary maintenance: Some suppliers undergo scheduled maintenance or temporary system updates and will be reactivated once the maintenance period ends.
Future reactivation: Suppliers that are currently unavailable may be reactivated in the future based on platform updates, regional availability changes, or partnership agreements.
Configuration preservation: If you previously configured settings for a supplier before it became unavailable, AutoDS preserves those settings so they remain active once the supplier is reactivated.
What to do if a supplier is unavailable:
Check the supported suppliers list: Refer to the "Supported suppliers for product upload" section in this article to verify which suppliers are currently active and available for use.
Attempt a test upload: Try uploading a product from the supplier to see if an error message appears indicating unavailability.
Use alternative suppliers: If the supplier you want to use is unavailable, select an alternative supplier from the Supported suppliers list to continue uploading products.
Important: Always verify that the supplier you intend to use is currently supported before uploading products or configuring automation settings. Since there is no visible status indicator in the Supplier Settings, the most reliable way to confirm availability is by attempting a product upload or checking the official supported suppliers list in the AutoDS Help Center.
For the most up-to-date information about supplier availability and supported regions, refer to the Supported suppliers for product upload section in this article.
If I enable Worldwide for one supplier, does it affect other suppliers?
If I enable Worldwide for one supplier, does it affect other suppliers?
The Worldwide setting is configured individually per supplier. You can enable it for one supplier (like AliExpress) while keeping it disabled for others. This allows you to tailor shipping approaches based on each supplier's capabilities and your business strategy.