Introduction
The AutoDS non-API (MIP) integration is usually connected through the Chrome extension, but it’s also possible to work with untracked products and orders without it.
This article explains how to use the Untracked Products Monitor and the Orders Monitor in AutoDS without relying on the Chrome extension.
👉 Learn More: AutoDS non-API Chrome extension – Complete Guide
Benefits
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Flexibility – manage products and orders even if the extension is not running.
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Control – keep track of unmonitored products and missed orders.
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Continuity – ensure your store runs smoothly in manual mode.
Quick Jump
What are untracked products and orders
Untracked products or orders are items in your store that were:
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Uploaded manually, not through AutoDS.
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Added using external tools or browser extensions.
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Fulfilled manually or through a method outside the AutoDS order system.
👉 Learn More: How to Import Your Untracked Products to AutoDS?
How to import untracked orders via CSV
If AutoDS isn’t automatically tracking orders from your non-API store, you can manually upload them from eBay.
We recommend using the Chrome extension, but if you don’t, follow these steps:
Step 1: Export orders from eBay
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Log in to your eBay Seller Hub.
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Go to the Orders section.
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Click Download report or choose Create report.
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Select Report Source as Orders.
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Select Report Type as All Orders.
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Click Download.
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Save the CSV file to your computer.
Step 2: Import orders into AutoDS
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In AutoDS, go to your Store page.
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Click the three dots menu and select Resync.
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Choose the file you downloaded from eBay.
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Upload it to AutoDS.
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AutoDS will process the orders and display them in your Orders dashboard.
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Link each order to a product URL if it is still unmonitored.
How to import untracked products via CSV
If your products were listed directly on eBay (not through AutoDS), they won’t be monitored until manually imported.
Step 1: Export product listings from eBay
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Log in to your eBay Seller Hub.
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Go to the Active Listings section.
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Download the report containing your active listings.
Step 2: Import products into AutoDS
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In AutoDS, go to your Store page.
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Click the three dots menu and select Resync.
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Choose the file you downloaded from eBay.
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Upload it to AutoDS.
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Once completed, your previously untracked listings will appear.
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Link each product to a product URL if it is still unmonitored.
How product and order monitors work
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Product monitor – checks for changes in stock and price at the supplier site and updates your store listing accordingly (if the extension is installed).
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Order monitor – verifies and syncs orders placed outside AutoDS by matching them with product data and supplier URLs (if the extension is installed).
These tools help ensure that even manually handled products remain in sync with supplier data.
Frequently Asked Questions (FAQ)
Q: Do I need the Chrome extension to track unmonitored products?
A: The extension helps, but you can also manually assign tracking through the AutoDS dashboard.
Q: Will AutoDS monitor all my listings if I add them manually?
A: Only if you provide a valid supplier URL and enable monitoring. Otherwise, they will remain untracked.
Q: What should I do if products fail to connect to a supplier?
A: Make sure the correct supplier URL is added and the right product variant is selected before saving.
Q: Why don’t my untracked products or orders appear after uploading the CSV?
A: It may take a few minutes to up to an hour for the items to appear, depending on the number of uploads. If they don’t appear after one hour, contact technical support for assistance.