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Solutions for common Amazon upload errors in AutoDS

Solutions and workarounds for common Amazon upload errors in AutoDS

Introduction

When uploading products from Amazon to AutoDS, you may encounter errors that prevent the items from being listed or monitored.

This guide explains the most common Amazon upload issues, what they mean, and how to fix them.

👉 Learn more: Amazon as selling channel - full guide

Benefits

  • Quickly identify the reason behind failed uploads

  • Save time by applying the right fix immediately

  • Ensure your Amazon products are monitored and updated correctly in AutoDS

Amazon account requirements

While uploading listings to your Amazon selling account, you might encounter errors related to your token and account configuration.

Please follow the clarifications below regarding your Amazon selling account settings:

Active Professional Selling Plan

  • Your Amazon account must be subscribed to the Professional Selling Plan.

  • This is required for connecting AutoDS (or any third-party software).

 

Note: If you recently downgraded, you cannot upload products even if your billing cycle has not ended yet

 

Regional selling permissions

  • Your Amazon account must be approved for the region connected to AutoDS.

  • Example: If your AutoDS store is set to sell in the US or UK, ensure those marketplaces are approved in Amazon Seller Central.

 

“Token expired”

If you see a yellow warning next to a product in AutoDS with the message:
“Your token has expired. Please click the button to renew your token”

This indicates a syncing issue between Amazon and AutoDS.

How to fix it:

  1. Go to your Amazon Seller Central account.

  2. Renew the app authorization for AutoDS.

  3. Go to Settings > Store settings > Renew Token and Resync your store

👉 Learn more: Renew your store token and resync your store in AutoDS: When and How to do it 

 

 

Product listing warnings

Some Amazon products require manual approval before they can go live.

If you see this message:
“You need the approval to list; request Approval via Seller Center”

How to fix it:

  1. Click the provided link.

  2. Submit your request for approval in Amazon Seller Central.

⚠ Important: Amazon is very strict with product uploads. If approval or additional details are required, you must follow their instructions. There is no workaround.

 

 

Frequently Asked Questions (FAQ)

Q: What is an ASIN?
A: ASIN stands for Amazon Standard Identification Number. It’s Amazon’s unique ID used to manage and organize product listings. It helps buyers and sellers find related items, keeps product details accurate and consistent, and is crucial for dropshipping and syncing product data with Amazon’s system.

Q: What should I do if a product has no ASIN on Amazon?
A: Search for a comparable product on Amazon and choose one that already has an ASIN. Using a valid ASIN ensures smoother product uploads and monitoring, even when sourcing from other suppliers like AliExpress.

Q: How do I work with product variations?
A: Each product variation on Amazon has its own ASIN. When uploading variations from suppliers (e.g., AliExpress), enter the correct ASIN for each variation. Some suppliers may not display individual Buy IDs for every variant, which can make full variation uploads more difficult. To find a Buy ID or ASIN, check the product’s URL on the supplier’s website.



If you want to easily find the Buy ID for each product on the supplier website, you can use the AutoDS Helper Extension or check the product URL.

👉 Learn more: AutoDS Helper (Chrome Extension): One-click importer and buyer address copier for dropshipping