eBay International Shipping Program

This article explains how AutoDS users selling on eBay can benefit from the eBay International Shipping (EIS) program. If you're eligible, eBay will handle all customs, international shipping, and return logistics for you, so you can focus on growing your sales without international shipping headaches.

Benefits:

• Sell to buyers in nearly 200 countries

• eBay manages customs, international delivery, and returns

• Protection against payment disputes, "item not received" claims, and bad feedback

• No international selling fee

• Time Away settings are supported with adjusted delivery estimates

• Full tracking for you and your buyer

• All return/refund handling is automated
  
  

Eligibility Requirements

To use eBay International Shipping, you must:

• Be a US-based seller with items located in the US

• Have "Above Standard" or "Top Rated" seller performance

• Be compliant with eBay’s policies and metrics

• Sell items eligible for export and under $2500 in value

Shipping package limits:

• Max length: 48"

• Max length + girth: 84"

• Max weight: 44 lbs (66 lbs for Canada)
  
  

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How the Program Works

If you’re an eligible US-based eBay seller, you’ll be automatically enrolled (no opt-in required) in the eBay International Shipping (EIS) program.

Here are a few key things to know:

• Default Shipping Option
  EIS becomes your default international shipping method if no other international options are set on your listings.
• Buyer Shipping Choice
  If you offer manual international shipping, buyers can choose between your options and EIS.
• Using Only EIS
  To make EIS the only option, you’ll need to remove any other international shipping services from your listings.
• Domestic Shipping Hub
  When an international sale is made, eBay will notify you and provide the domestic shipping hub address.
• eBay Handles the Rest
  Just ship the item to the hub—eBay manages international delivery, customs, tracking, and returns from that point on.
  

For more detailed information, we recommend visiting the official eBay International Shipping page on eBay’s website.

There, you’ll find everything about:

•  Shipping & tracking
•  Handling combined orders
•  Managing shipping exclusions
•  List of eligible countries
•  Restricted items and categories
•  Returns and refunds
•  Fees and charges
•  How to opt out of the program

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Overseas Warehouse Block Policy

Effective April 1, 2025, eBay has implemented the Overseas Warehouse Block Policy. Sellers with accounts registered in certain countries must obtain approval to ship items from warehouses located outside their registered country. This policy aims to ensure a positive experience for international buyers.

Key Points:

• Approval Required: Sellers must apply for authorization to use overseas warehouses.
  
  
• Evaluation Period: Accounts with a strong selling history between July 1, 2024, and April 1, 2025, may be granted authorization.
  
  
• Affected Countries: A comprehensive list of countries subject to this policy is available on eBay's official page.
  
  

For more details, please refer to eBay's Overseas Warehouse Block Policy.

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Mentorship Program

If you're still finding this process challenging, we highly recommend trying our Mentorship Program—free for the first 7 days!

Joining the Mentorship Program can help you avoid common pitfalls and save valuable time. You'll receive expert guidance on shipping settings, account management, and other essential topics to help you succeed as an eBay seller.

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