Introduction
If you no longer want to manage a store through AutoDS, you can remove it directly from your account settings. This guide explains how to delete a store and what happens once the store is removed.
⚠️ Important: Deleting a store is permanent. All settings, products, uploads, and order history linked to that store will be erased. This action cannot be undone, and no backups are available. Please double-check before proceeding.
Benefits
Canninga store may be useful if:
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You no longer sell on that platform.
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You want to clean up unused stores from your dashboard.
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You’re reorganizing your connected accounts for better management.
Step-by-step guide
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Click the pencil icon (✎) from the left menu sidebar to open your store settings.
- In the pop-up window, locate the store you want to delete.
- Click the three dots (⋮) next to the store name.
- Click Delete from the dropdown menu.
- Confirm your decision in the pop-up.
Once confirmed, the store and all its associated data will be permanently deleted from AutoDS.
💡 Tip: Want to connect a new store?
👉 Learn More: How to choose the right selling channel and add a store to AutoDS
Possible Issues & Workarounds
| Issue | Workaround |
|---|---|
| Can’t find the delete option | Make sure you’re in the correct section (store settings, not product settings). Refresh the page or log out and back in if the option doesn’t appear. |
| Deleted store still appears | Wait a few moments and refresh the page. The removal may take a few seconds to apply. |
Frequently Asked Questions (FAQ)
Q: Can I recover the products, orders, and settings from my store after deleting it from AutoDS?
A: Once a store is deleted, all associated data, including products, orders, and custom setting, is permanently removed and cannot be recovered. If you reconnect the store later, it will be treated as a new store with no previous data.
Q: What happens to products and orders from the deleted store?
A: They are permanently deleted from the AutoDS system. This includes drafts, imports, order logs, and tracking.
Q: Can I add the same store again later?
A: Yes, you can reconnect the same store in the future, but it will start fresh without any past data.