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Amazon Buyer Account: How to set up OTP (Two-Factor Authentication) to AutoDS

Securely configure OTP in Amazon and AutoDS to enable seamless automation and reduce manual order handling.

Introduction

When you automate orders through an Amazon buyer account linked to AutoDS, you must configure the One-Time Password (OTP) system correctly.

Without OTP authentication, AutoDS cannot fully access your Amazon account for automation, which can result in delays and manual intervention.

By following this guide, you will:

  • Learn how to connect Amazon’s OTP system to AutoDS.

  • Ensure smooth and reliable automation for your orders.

  • Reduce the risk of failed or delayed fulfillment.

Benefits

  • Effortless processing – AutoDS can place orders, convert tracking numbers, and update statuses automatically.

  • Higher efficiency – Handle more orders with fewer manual actions.

  • Problem prevention – Avoid common automation errors caused by misconfigured authentication.

  • Time savings – Minimize hours spent troubleshooting failed or delayed orders.

 

Quick Jump 

  1. When to use OTP with your buyer account

  2. Prerequisites

  3. Set up OTP for your Amazon buyer account

  4. Frequently Asked Questions (FAQ)

 

When to use OTP with your buyer account

Amazon requires Two-Step Verification (2SV) for secure access. When using AutoDS automation, OTP setup ensures that your connected Amazon account can be accessed automatically.

This applies to both automation modes:

  • Auto-Order (full automation): AutoDS places Amazon orders for you and updates tracking.

  • Auto-Order (semi-automation): You place the order manually, but AutoDS updates tracking information for your customers.

Without OTP configured correctly, AutoDS cannot process or update Amazon orders.

 

 

Prerequisites

  • Your Amazon buyer account must already be connected to AutoDS.
    👉 Learn More: How to add a buyer account for the automation of your orders

  • AutoDS currently supports Amazon accounts from: United States (US), United Kingdom (UK), France (FR), Germany (DE).

  • Disable phone/SMS verification if already active. AutoDS supports only the Authenticator App as the Two-Step Verification (2SV) method.

 

 

Set up OTP for your Amazon buyer account

  1. To access your buyer account settings in AutoDS,  go to Settings → Buyer Accounts.

  2. If your Amazon account is linked, click the ✎ Edit icon.

  3. If not linked yet, click + Add Account and follow the buyer account setup guide.

  4. To get the verification code from Amazon, log in to your Amazon account.

  5. Go to Your Account → Login & Security.

  6. Next to Two-Step Verification, click Edit or Turn On.

  7. Choose the Authenticator App as the method. If SMS/phone verification is active, disable it first.

  8. Click 'Can’t scan the barcode?', and copy the code shown under the QR code.

  9. Paste the copied code into the Verification Code field in AutoDS. Click Next to save.

  10. Go to your Buyer Accounts screen, click the Refresh icon in the OTP column, and copy the newly generated OTP code.

  11. Go back to Amazon, paste the OTP code in the required field, and click Verify and Continue.

  12. Follow the final steps until Amazon confirms that the setup is complete.

  13. AutoDS can now process and update orders automatically using your Amazon account.

Amazon OTP-VEED (1)


Frequently Asked Questions (FAQ)

Q: What happens if I set up OTP with my phone number instead of an authenticator app?
A: AutoDS only supports OTP codes generated by an authenticator app. If you are using phone/SMS verification, disable it, remove your number, and re-enable it with the authenticator app.

Q: I completed the setup, but my Amazon account appears as “On Hold” in AutoDS. What should I do?
A: Hover over the “On Hold” status to see the error.

If OTP is not showing in AutoDS, repeat the OTP setup:

  • Open Amazon in Incognito and check where the OTP was sent.

  • Remove phone/email from Amazon 2SV.

  • Re-enable 2SV with the authenticator app.

  • Re-enter the verification key in AutoDS.

  • Confirm that OTP codes refresh in AutoDS.

Q: Will this setup allow AutoDS to fully automate my Amazon orders?
A: Yes. Once OTP is properly configured, AutoDS can automatically place orders and update tracking, depending on your automation settings:

  • Full automation: AutoDS places orders and updates tracking using your Amazon buyer account.

  • Semi-automation: You place orders manually, and AutoDS updates tracking automatically.

👉 Learn More: AutoDS order automation options: FBA and Auto-Order (semi and full automation)

Q: Can I switch between full automation and semi-automation after setting up OTP?
A: Yes. You can switch anytime in your buyer account settings. For semi-automation only, select the Auto Tracking Numbers option.

Q: Why don’t I see an OTP code in AutoDS?
A: This usually happens when the authenticator app is not set as the default Two-Step Verification (2SV) method in Amazon.

To fix this:

  1. Open an Incognito Window in Chrome and log in to your Amazon account.

  2. Check where the OTP is being sent (phone or email).

  3. If Amazon is sending codes to your phone/email, disable Two-Step Verification.

  4. Delete the phone number/email from your Amazon security settings.

  5. Re-enable 2SV and select the Authenticator App method.

  6. Reconnect your Amazon account to AutoDS and confirm the OTP field now displays the code.