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  2. Managing Your Orders

A Full Overview of AutoDS' Orders Page

Learn how AutoDS allows you to manage all orders from all your stores

General

The general features, information, and access on your orders page.

  1. Add filter-filter your order by any criteria. Click here to learn how to work with this feature

  2. Fulfilled with AutoDS- view the 'Fulfilled by AutoDS' balance, load balance, view your purchase history, and download your invoices.

  3. Auto order credits- The remaining balance of your auto-order credits and quick access to buy more.
  4. Customize display- You can decide which columns you want to display and work with.

    Click on ||| customize display and check/uncheck the columns you want to see:

  5. Export-  Export your orders into CSV file. All you need to do is enter your email and the file will be sent to you.

Orders Page Columns

Here's an explanation of the different columns on the orders page.

  1. Image—clicking on the image will give you quick access to see the buyer's information and order's details (Supplier, tracking number, buy account, etc) and the option to edit it. You will find two tabs - Client info and Order
    Client info tab- on this tab you will be able to see all buyer's information and copy with our extension his details in case you place the order manually.
    Order tab- here you will have overview on order's details. Date, hour, status, buy order ID, tracking number and more.
  2. Title- Products' title
  3. Date- When the order was registered
  4. Status- The order's status. Click here to learn what each status means.
  5. Automation - The icon will show you if the order was placed as auto order or managed.
    (  ) - order was placed as auto order
    () - fulfilled by AutoDS (=aka managed account service)
    ( )- got an error
  6. Estimated arrival- click here to learn how this feature works
  7. Note- clicking on this icon () will give you the option to add note to your order
  8. Edit- Clicking on this icon will gove you the option to edit order or edit product (you will be directed to the product's page)
  9. Item ID- The item IDs on the source and sell site. 
  10. Buyer username- the buyer username on selling channel
  11. QTY- The number of units purchased.
  12. DAS (=Days awaiting shipment) - The number of days awaiting shipment since the order was placed.
  13. Customer- the name of your buyer/customer
  14. Address- The address of your buyer/ customer.
  15. Store- The name of the store the orders belong to.
  16. Price- The price of the product on the source and selling platform
  17. Profit- The profit of the order
  18. Fee/Tax- The product's tax in the source site (if you use auto-orders or the 'Fulfilled with AutoDS' service, the tax will appear automatically, if not, you will be able to insert it there).
  19. Order ID- The order ID on the source and selling site
  20. Tags- Tags you added for this item to easily manage it later. You can read more about it here

 


If you have further questions that were not answered in this article, please do not hesitate to turn to us at the support chat - we will be more than happy to assist you.