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Manage your subscription plan: switch, change, upgrade, or downgrade

Quickly upgrade or downgrade your AutoDS plan to match your business needs.

Introduction

Whether you're scaling your business or adjusting your budget, AutoDS allows you to change your subscription plan quickly and easily. This guide walks you through the step-by-step process of upgrading or downgrading your current plan so you can continue using AutoDS according to your needs.

By the end of this article, you will know exactly where to go and what to do to update your subscription plan.



Benefits

Changing your subscription plan allows you to:

  • Adjust your plan based on your current selling volume
  • Access more (or fewer) features as needed
  • Avoid overpaying or running out of available resources
  • Stay flexible as your business evolves


Quick Jump

  1. Prerequisites
  2. Subscription Policies
  3. Step-by-Step Guide
  4. Possible Issues & Workarounds
  5. Frequently Asked Questions (FAQ)

     

    Prerequisites

    • Make sure you are logged in to your AutoDS account.
    • Ensure that you have billing permissions (if you’re a VA user or part of a team).





    Subscription Policies

    Topic

    Details

    Upgrade Charges

    You’ll be charged the price difference between your current plan and the higher-tier plan, prorated based on your remaining billing cycle.

    Downgrade Charges

    The new (lower) plan price will apply starting from your next billing cycle.

    Refund Policy

    Upgrades and downgrades are non-refundable, including add-ons and trial payments, as stated in our Terms of Service.

    Listing Limit

    Your plan’s listing capacity refers to the total number of active products and their variations in your store, not a monthly limit.

    Variations are calculated by multiplying all available options.  Example: 3 sizes × 3 colors = 9 variations.

    Changing Plans During Trial

    If you upgrade during the trial, you’ll be charged immediately and your trial will end. To change plans without ending your Trial, please contact AutoDS Support.

     

    Step-by-step Guide

    1. Go to your AutoDS Account > Settings

    2. Click Plans & Add-ons

    3. Review and click Upgrade Plan next to your desired subscription tier.

      ✅ Tip: If you don’t see your preferred plan listed, click Pick the right package for you to open a dropdown menu with all available plans.

    4. Select your preferred billing cycle — Annual (25% off) or Monthly — and then choose your plan.

    5. Review and Confirm. A pop-up will display:

      • The upgrade cost

      • Your current payment method (you can change it before confirming)

      Confirm your selection, and your plan will be updated!

     

    💡 Tips

    • Annual Billing Discount: Upgrade to annual billing and enjoy 25% OFF. Recommended for long-term users.

    • Need more than 100K listings? Click Contact Sales to schedule a meeting and our team will help you choose the right package.

    • Want to downgrade from Yearly to Monthly? Reach out via Support Chat or submit a Ticket and our team will assist you.

     




    Possible Issues & Workarounds

    • Issue: Unable to access the subscription page.
      Solution: Make sure you are logged in with an account that has billing access.
    • Issue: The "Upgrade Plan" button is not responding.
      Solution: Try clearing your browser cache or using an incognito window.
    • Issue: Charged incorrectly after changing the plan.
      Solution: Contact AutoDS support with your billing details to review and resolve the issue.





    Frequently Asked Questions (FAQ)

    Q: Can I switch plans at any time?
    A: Yes, you can upgrade or downgrade your plan at any time. However, if you are currently on a trial, upgrading your plan will immediately charge you the full price of the new plan and end your trial early. To change plans without ending your trial, please contact AutoDS Support for assistance.

    Q: Will I lose any data if I downgrade?
    A: No, your data will remain intact. However, you may lose access to certain features. Please review the feature list for each plan here.

    Q: Will I be charged when I upgrade or downgrade?
    A: Upgrades: You’ll be charged the price difference between your current plan and the higher-tier plan, prorated based on the time left in your billing cycle. Downgrades: No immediate charge. The lower price applies at the start of your next billing cycle.

    Note: All plan changes (upgrades, downgrades), add-ons, and trial transactions are non-refundable, as stated in our Terms of Service.

    Q: When will the changes take effect?
    A: Upgrades take effect immediately. Downgrades start on your next billing cycle.