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AutoDS Mentorship Program: Terms & Conditions

Find out what your mentor can help you with, how to contact them, and the official rules of the program.

Introduction

The AutoDS Mentorship Program gives you access to expert mentors who can help you grow your dropshipping business. This article explains how the program works, what kind of help you can expect from your mentor, and the official program rules you need to follow.

If you're looking for instructions on how to register, check this guide:

👉Learn More: Getting started with the AutoDS Mentorship Program

Benefits

Using the AutoDS Mentorship Program gives you:

  • 1-on-1 ticket-based mentorship with official AutoDS mentors

  • Support with store growth, product research, buyer communication, and branding

  • Guidance on long-term strategies for scalable dropshipping

  • Fast response times (within 24 business hours on weekdays)

  • Ethical and legal business support for sustainable store growth

Prerequisites & Best Practices 

Before enrolling in the AutoDS Mentorship Program:

  • Use only AutoDS-supported marketplaces and suppliers
    👉 Learn More: Check the list of supported suppliers
  • Have the Mentorship Add-On enabled
    The mentorship plan requires an active Add-On. It includes a 14-day free trial, after which a monthly subscription of $39.97 will apply.
  • Be ready to work exclusively via ticket correspondence
    The program does not include 1-on-1 meetings via Skype, Zoom, WhatsApp, or phone calls. All communication happens via the AutoDS ticket system. 
  • Maintain respectful and professional communication
    Your mentor is here to help, and constructive dialogue ensures better support.
  • Ask specific questions
    Mentors won’t review entire stores but will respond to screenshots or focused questions about listings, products, or buyer issues.



Access Mentorship Support

  • Once subscribed, you can open a support ticket to communicate with your mentor.
  • Expect a response within 24 hours


Terms and Conditions: Ethical Guidelines

Topic Context
Illegal or unethical business models

Questions involving illicit or unethical practices will not be answered.

This includes:
– Stealth accounts: Guidance on creating or operating stealth accounts using fake or illegal information is not provided.

– Harming other businesses or users: Any request harming stores, competitors, or users — even indirectly — is outside the program’s scope.

 

Suspended or restricted accounts Account suspensions and restrictions are complex and highly individualized. Support for these issues falls outside the mentor’s responsibilities.
Document handling Mentors can clarify what documents you may need to provide, but they’re not allowed to review, prepare, or modify any official documentation.
Unsupported suppliers or marketplaces

Assistance is limited to suppliers and marketplaces officially supported by AutoDS.

Store review limitations Full store audits require deeper analysis beyond the scope of ticket-based mentorship. You’re welcome to share screenshots or ask targeted questions instead.
Product recommendations Instead of giving you a ready-to-use product list, mentors focus on helping you learn how to research and identify high-potential items.
Mentor refusal In cases of inappropriate behavior or violations of the program’s purpose, mentors reserve the right to stop responding or remove a student from the program.
Availability

Mentors aim to respond within 24 business hours. Replies during weekends may take slightly longer, depending on availability.

Note: If you haven't received a reply within this timeframe, please follow up in the same ticket. 





Frequently Asked Questions (FAQ)

Q: Can I talk to a mentor via Zoom or Skype?
A: No. All communication is handled via the AutoDS ticket system.

👉 Learn More: How to Contact an AutoDS Support Agent


Q: Can I ask for a list of best-selling products?
A: No. Mentors can guide you through the research of high-potential products but will not provide ready-made lists.

Q: Will the mentor review my store fully?
A: No. Full reviews are not provided. You can, however, send screenshots for feedback on specific issues.