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How to Delete Your Untracked Listings on AutoDS?

Learn how to remove untracked products from your AutoDS account and what happens when you do

Introduction

Untracked products are items that are not monitored by AutoDS for price or stock changes—typically because they were not connected to AutoDS. Some sellers keep certain listings untracked; note that these items do not receive updates or automation from AutoDS.

⚠️ Important: Deleting an untracked product in AutoDS also deletes it from your connected selling channel (e.g., eBay, Shopify). For eBay stores, deleting untracked products from AutoDS is supported only for stores connected via API.

 

Benefits

  • Keep catalog clean and focused: remove items that are not monitored by AutoDS to simplify day-to-day management.

  • Ensure consistency across platforms: deletion in AutoDS also removes the item from the connected selling channel, reducing mismatches.

  • Work faster at scale: use bulk delete to handle many untracked listings in one action.

  • Clear operating rules for eBay: process available for API-connected eBay stores, so expectations are explicit before deleting.

 


 

Delete a single untracked product 

  1. Go to the Products page.

  2. Click the Untracked Products filter to view all items that aren’t monitored.

  3. Select the item you want to remove.

  4. Click the three-dot menu to the right of the product name and choose Delete to remove it from AutoDS and your selling channel.
    tracking delete

 


 

Bulk delete untracked products 

  1. From the Products page, open the Untracked view.

  2. Select the products you want to delete.

  3. Click Bulk Delete.

  4. The selected items are deleted from both AutoDS and your selling channel.

 


 

Possible Issues & Workarounds

Issue Workaround
Products weren’t deleted after following the steps

Allow up to 3 hours for processing. If the products are still present after that time, contact Support Chat for assistance.

👉 Learn More: How to Contact an AutoDS Support Agent

I can’t find “Untracked Products” Open the Products page and apply the Untracked Products filter to list only items that aren’t monitored.
Bulk delete option not visible In the Untracked view, select the products first—bulk actions appear once items are selected. Then click Bulk Delete.
I use eBay, but deletion isn’t working Ensure the store is connected via API; deleting untracked products from AutoDS is supported only for eBay API connections.