eBay error: 'Your item Location indicates that your item is in the United States, but you’ve chosen a shipping service that ships from outside the US' How can I resolve this?

Learn how to troubleshoot this error in this help article

When you are uploading products you might encounter this error: 

"The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy. 

Your item Location indicates that your item is in the United States, but you’ve chosen a shipping service that ships from outside the US. In order for your listing to be clear, please go back and edit the item location or the shipping service to make sure that they are accurate.  For more information, see our Item location misrepresentation policy."

 

You will get this error message when you try to upload from a supplier that does not ship to or from the location you specified as the location of your item. 
For example, if the eBay shipping policy you selected in the upload specifies that you ship only domestically in the US, and you tried to upload a product sourced from AliExpress and it is located in China (outside of the US). 
To resolve this, you need to create a new policy on eBay for items sourced from China.
You can add eBay business policies in this link on eBay.
 
 
Once you've added your business policies, you can try to upload the product again.
This time, make sure to specify China as the location of the product and choose the correct policy from eBay.
 

Tip 💡

For step-by-step instructions on setting up eBay accounts and policies, see our blog posts:

 

 
 If this process is still difficult for you, we highly recommend you to

NOTE - Sales with wrong shipping policies can result in a "Delay" on Ebay and later may lead to suspension / Sales with loss.

The mentorship program can save you a lot of precious time with the variety of issues that eBay sellers deal with.
 

If you have further questions that were not answered in this article, please do not hesitate to turn to us at the support chat - we will be more than happy to assist you.