Introduction
The Products and Drafts pages in AutoDS provide centralized control over your dropshipping inventory. The Products page displays all active listings in your store, while the Drafts page allows you to review and customize products before they go live. Both pages share similar features and tools, giving you complete flexibility to manage your listings efficiently from one central location.
By understanding how these pages work, you can maintain better oversight of your inventory, apply bulk updates, and ensure all product information is accurate before publishing to your selling channels.
Benefits
Centralized control: View and manage all store products and drafts in one place.
Time-saving workflows: Apply bulk actions to update multiple items at once without opening each product individually.
Review before publishing: Edit titles, images, pricing, policies, and more on drafts before they go live.
Flexible filters: Find specific products or drafts quickly using powerful filtering options across multiple criteria.
Better oversight: Maintain tighter control over price, stock, listing settings, and product accuracy.
Avoid publishing errors: Ensure all product information is accurate and optimized before listings appear in your store.
Tips for effective product management
Regularly monitor listings: Keep an eye on stock levels and sales performance to make timely adjustments.
Use filters strategically: Combine multiple filters to pinpoint specific groups of products for targeted actions.
Leverage bulk actions: Save time by updating multiple listings simultaneously instead of individually.
Customize your view: Adjust the displayed columns to focus on the most relevant information for your workflow.
Review drafts before publishing: Take advantage of the Drafts page to ensure all product information is accurate and optimized.
Upload as drafts first: For multi-variation products, upload them as drafts first, then edit them before publishing to your selling channel.
Always edit via AutoDS: Never make changes directly on your selling platform, as AutoDS will not track those changes.
Products page overview
The Products page serves as your central hub for managing all active listings across your connected selling channels. This page provides comprehensive visibility into your inventory status, performance metrics, and listing details.
To access the Products page:
Go to your AutoDS account.
Click Products in the left-hand menu to open the Products page and view all listed items.
Products page main sections
The Products page is divided into two main sections to help you track updates and manage listings:
Top section - Bulk actions: Shows recent bulk operations you performed, such as bulk uploads, bulk edits, and bulk listing changes, to help you track major updates.
Bottom section - Listings overview: Displays all product listings and provides filtering options to locate items by supplier, status, stock level, or account. This layout improves control and visibility for both bulk updates and individual item reviews.
Product table columns
Each row in the Products page provides essential details to help you manage your listings effectively. Understanding these columns allows you to quickly assess product performance and make informed decisions:
Column | Description |
Name | Product title and image. |
Uploaded | Date the product was added to AutoDS. |
Status | Current status of product variations (Available, On Hold, or Out of Stock/OOS). |
Total | Number of variations listed. |
OOS (Out of Stock) | Days the product has been out of stock at the supplier. For multi-variation items, counts from the oldest variation that went OOS. |
Price | Selling price range across variations. |
Profit | Profit range based on source cost, fees, and sale price. |
Item ID | Identifiers from the source and selling platforms. |
Sold | Total units sold. |
DWS (Days Without Sales) | Days since the product last sold. |
Store Name | Your connected store where the item is listed. |
Views | Number of views (eBay only). |
Watchers | Number of watchers (eBay only). |
Days Left | Remaining days before an eBay listing ends. |
Tags | Custom tags are used for sorting and filtering. |
To learn more about the Products page, you can also watch this video guide that provides a complete walkthrough of all functionalities.
Drafts page overview
The Drafts page in AutoDS allows you to review, edit, and customize products before they go live in your store. By working with drafts, you gain full control over your listings and can avoid publishing errors or incomplete information.
Whether you upload products manually or through AutoDS automation, the Drafts page gives you a chance to polish each listing before it goes live.
To access the Drafts page:
In your AutoDS account, click Drafts in the left-hand menu.
The page will display all products you've added but not yet published.
Note: Drafts are created whenever you import products and select Edit Now (Quick Now). Products in Draft may show inaccurate stock or price information, as monitoring only begins after they are imported.
Drafts page actions
The Drafts page provides various actions to help you manage your draft listings efficiently. For each draft, you can see the destination store, selected supplier, variants count, and access to view the source product to check the product on the source site.
Action | Description |
Add Filter | Filter drafts by tag, supplier, or upload date. |
Select Items | Choose multiple drafts for bulk actions. |
Bulk Edit | Apply edits to multiple drafts (price, title, policies). |
Remove from List | Delete drafts. |
Import All | Publish all selected drafts at once. |
Bulk AI Rewrite | Optimize titles and descriptions with AI. |
Schedule Listings | Plan a date/time for drafts to publish automatically. |
View History | Track changes made to a draft. |
Expand/Collapse All | Quickly preview multiple drafts. |
Add Note | Leave internal notes on drafts. |
Import method section
The import method section includes different tabs and actions to help you manage your drafts more efficiently:
Item | Description |
Drafts tab | The main tab where you can view and work on all your drafts. |
Scheduled tab | Shows drafts scheduled for future publishing. |
Recurring uploads | Displays recurring uploads you've set using the AutoDS Finder. |
More actions (⋮ icon) | Opens additional options for each draft, such as: Import to Shopify, Schedule listing, Save, or Delete the draft. |
Click here to learn more about importing products to your store with AutoDS using all available methods.
Import status progress
Each product draft has a status label in the right-hand column. These indicate whether the import was successful or if there's an issue to address:
Status | Description | Next Step |
Import In Progress | The system is currently importing the product. This can take up to 30 minutes or more, depending on how many products are being imported or uploaded. | Wait for the import to complete. If not completed within 30 minutes, wait up to 24 hours before retrying; this could be due to server overload. |
Imported Successfully | The product was imported without issues and is ready for editing or publishing. | Edit the draft or publish it directly. |
Failed to Import | There was a problem with the product import. Hover over the status to view the reason for failure. | Correct the issue or delete the draft. |
Tip: Hover over any draft status for more details. When a draft fails to import, hovering over the status label often reveals the exact reason, such as "Internal error to the application." This helps you quickly identify and resolve issues without the guesswork.
To learn more about the Drafts page, you can also watch this video guide that provides a complete walkthrough of all functionalities.
Product statuses explained
Your product's status tells you exactly where it stands in terms of availability and monitoring. Understanding these statuses helps you track availability and syncing across your inventory.
Where to find product statuses
To check your product statuses in AutoDS:
Open the Products page from the left-side menu.
Locate the Status column in your product table.
Review the status displayed for each product (Available, On Hold, or Out of Stock).
Every item displays its status so you can track availability and syncing. Statuses reflect the latest monitoring scan from the source site together with your configured settings.
Status | Description |
Available | The product is in stock on the supplier's website. It meets your AutoDS settings (pricing, shipping, stock monitoring). It stays live and listed in your store. |
On Hold | The product is available at the source. It doesn't match one or more of your configured settings/filters (e.g., price limits, shipping time, policies). AutoDS pauses listing/monitoring until the setting is adjusted. |
Out of Stock (OOS) | The product is out of stock on the supplier site based on the latest scan. AutoDS sets the item to OOS in your store and removes it from live listings to protect performance. |
Filters: customize and save views
The filtering system works consistently across both the Products and Drafts pages, allowing you to find what you need in seconds. You can apply conditions, choose how they combine (Match All/Any), and save your favorite setups as reusable views. Use filters for status, supplier, store, date, price, tags, IDs, tracking, and more to keep your daily workflow focused and consistent.
Benefits of using filters on your products or drafts:
Using filters provides several advantages for managing your inventory:
Find results faster: Jump straight to the exact items by status, supplier, store, dates, prices, tags, IDs, or tracking.
Save time every day: Create saved views once and reuse them with a click.
Streamline bulk actions: Pre-filter targeted sets to update many records efficiently.
Improve accuracy: Combine conditions with Match All/Any to narrow precisely to what matters.
Standardize your workflow: Name and reuse views so you and your team work with the same criteria.
How to apply filters
To apply filters on either the Products or Drafts page:
Open the page where you want to work (Products or Drafts) and click Add Filter.
Choose a filter category, then set the criteria you want to use.
Review the matching items that appear after applying the filter.
Click Add Filter again to apply more filters and refine results
Save filter combinations with a custom name for quick reuse.
Use filter logic:
Match All to show only items that meet every filter condition.
Match Any to show items that meet at least one condition.
Clear filters individually by clicking the 'x' next to it or remove all at once by clicking Clear.
Available filter categories
The table below shows which filters are available on each page:
Filter Category | Drafts | Products |
Auto Order | Available | Available |
Brand | Available | Available |
Buy Item ID (Source/Buy ID) | Available | Available |
Buy Price / Sell Price | Available | Available |
City location | Available | Available |
Collections | Available | Available |
Created date | Available | Not Available |
Fees | Available | Available |
Inventory status (In stock / OOS / On hold) | Available | Available |
Item ID on site / Sell Item ID | Available | Available |
Manufacturer | Available | Available |
Monitoring Error | Not Available | Available |
Note | Available | Available |
On Hold Reason | Not Available | Available |
Price monitoring | Available | Available |
Product Title / Title | Available | Available |
Profit | Available | Available |
Profit $ | Available | Available |
Profit % | Available | Available |
Quantity | Available | Available |
Region | Available | Available |
Sell site | Available | Available |
Sold count | Not Available | Available |
Sold date | Not Available | Available |
Stock monitoring | Available | Available |
Supplier | Available | Available |
Tags | Available | Available |
Upload date | Not Available | Available |
Upload error reason | Available | Not Available |
VERO violation | Available | Available |
Customize your table view
AutoDS allows you to personalize the layout of your Products page, enabling you to focus on the information most relevant to your business. By customizing the table view, you can streamline your workflow and manage your listings more efficiently.
Focus on key metrics: Display only the data you need, such as Profit, Views, and Stock Status.
Simplify your view: Reduce clutter by hiding less relevant columns.
Organize with tags: Use the Tags column to categorize products, making inventory management easier.
Important: Customizing the Products table view affects only how you see the page in AutoDS. It does not change product data or impact your connected selling channels.
How to customize your Products table view
To customize the columns displayed on your Products page:
Click the three lines (|||) icon to customize which columns appear on your Products page.
From the dropdown menu, select the columns you want to display. Options include Product Title, Price, Profit, Stock Status, Tags, and more.
Enable or disable the toggle switches to hide or show each column.
Reorder the columns to create a view that suits your needs.
Click Update to apply and save your layout preferences.
Tip: To improve navigation, keep only the most relevant columns visible (e.g., Profit, Views, Stock Status). If you're selling on Shopify, you can use Tags to categorize products for faster filtering.
Editing product drafts
Before publishing a draft to your Products page and store, you can update product details across different tabs to ensure everything is accurate and optimized.
To edit a draft product before publishing:
Go to the Drafts page in your AutoDS account.
Click on the draft you want to edit to expand its Edit View.
Navigate through the different tabs to update product details.
Make your changes in the relevant fields.
Click Save to apply your edits.
From the Edit View, you can update product details across different tabs to ensure everything is accurate and optimized:
Tab | Field | Description |
Product | Title | Product name shown in your store. You can optimize it using the AI Rewrite Feature. |
Product | Category / Collections | Organize your products using the same structure as your selling channel. |
Product | Tags | Internal tags to help organize and filter products in your store. |
Product | Shipping and Policies | Select predefined shipping, payment, and return policies saved in your Supplier Settings, or choose Dynamic Policies. |
Product | Country Location & Zip Code | Sets the product origin and zip code to match eBay requirements and ensure correct shipping calculations. |
Product | Brand | Specify the product's brand (required by some selling channels). |
Product | Monitoring | Price and Stock Monitoring: Updates price and stock based on supplier changes. |
Product | for eBay stores | For eBay API stores, you will be able to see and edit the Business Policies assigned to your Product. For eBay non-API (MIP) stores, only the policies you set directly in your eBay seller account will apply. The Dynamic Policies feature is not available for eBay non-API (MIP) stores. |
Description (Other channels) | Description & Templates | Manually edit or use a saved template to format your product description. |
Variations | Variant Options | Edit product variations like size, color, or model. |
Images & Item Specifics | Images and Attributes | Choose which images to display and define item specifics such as brand, material, etc. |
Regrab product details: update existing products
The Regrab Product Details feature in AutoDS allows you to replace an existing product with a new one when the supplier changes the product's buy ID on the source site, or when you need to update a listing with a completely different product. This feature saves time by automatically updating product details instead of deleting and re-uploading from scratch.
Important: The Regrab Product Details feature is only available on the Products page for existing published products. You cannot use the Regrab Product Details feature if your product is a draft on the Drafts page.
When to use Regrab Product Details:
The supplier changed the product's buy ID or URL on their website
You want to replace an outdated or unavailable product with a new one
You need to switch to a different supplier for an existing listing
The original product link is broken or no longer available
Benefits of using Regrab Product Details:
Quickly replace products: Update listings in seconds without manual re-entry of all product information.
Keep listings accurate: Ensure your store always reflects the latest product information when suppliers make changes.
Save time: Avoid deleting and re-uploading products from scratch when only the source needs to change.
Maintain continuity: Keep your existing listing active while updating the underlying product details.
Important limitations: The Regrab Product Details feature works only for non-variant products (single-variation items). Variant products with multiple options (size, color, etc.) are not supported by this feature. For multi-variant products, you'll need to delete and re-upload the product.
How to regrab product details
To update an existing product using the Regrab Product Details feature:
Go to the Products page from the left-side menu.
Locate the product you want to update using filters or search, if needed.
Click the three dots (⋮) next to the product to open the quick actions menu.
Select Regrab Product Details from the menu.
In the pop-up window, enter the new product buy ID or complete product URL.
Update the supplier and region if you're switching to a different source.
Click Update to confirm.
The system will automatically grab the new details from the supplier and replace the old product information. Your listing will remain active throughout this process, and all new product details (title, images, description, price, etc.) will overwrite the previous information.
Important: After regrabbing product details, verify that all information is correct before relying on automation. Check the product title, images, price, and item specifics to ensure they match your expectations and selling channel requirements.
Product variations management
AutoDS allows you to upload and manage products with multiple variations (e.g., size, color, or model) from supported suppliers. Product variations make it easier to offer different options for the same product within a single listing, creating a more professional shopping experience for your buyers.
Example: A product with 2 attributes (Color and Size), each offering 4 options, results in 16 variations (4 sizes × 4 colors).
Note: Remember to always check the attributes on the supplier's website. On AliExpress, for example, this information will be right below the product price. In AutoDS, you can check attributes in the product's Variants tab.
Important: Ensure that the total number of variations stays within your plan limit. If needed, upgrade to a higher-tier plan. Always monitor your listing and variation usage; upgrading in advance prevents disruptions to automation.
How to edit product variations
To edit product variations:
Go to the Products or Drafts page.
Select the item and open the Variants tab.
Click the three-dot menu (⋮) to open the edit pop-up for each variant.
You can edit:
Variation name
Image
Item specifics
Fees and profit
Selling price
Automation and advanced monitoring options
When satisfied, save your edits and import the product to your selling channel.
Note: Selling channels may handle variations differently from suppliers.
eBay and Shopify: All variations share the same title and description.
Amazon and HomeDepot: Each variation may have its own title, description, images, and price.
This means uploading multi-variation products from some suppliers to certain channels can cause inconsistencies (e.g., one description being applied to all variations). Always review before publishing.
Product images: customize and edit
AutoDS offers a built-in image editor that lets you customize product visuals directly within the platform without needing third-party tools. Add text, apply filters, overlay icons, and more to make your listings stand out in the marketplace.
You can edit images for published products or drafts to create more engaging product listings with visual enhancements.
How to access the image editor
Go to the Products or Drafts page.
Click the three-dot menu (⋮) or expand the draft using the arrow icon.
Open the Images tab.
To add a new image, click +Add image.
To edit an existing image, hover over the image and choose from the available tools.
Click Save or Save & Import.
Available editing tools
Here's an overview of the available tools in the AutoDS image editor:
Tool | Function |
Undo / Redo / Restart | Quickly revert changes or reset the image to its original state. |
Delete Picture | Remove the currently selected image. |
Delete All Pictures | Remove all images from the product listing in one click. |
Crop | Trim or resize the image to remove unwanted areas. |
Flip | Flip the image horizontally or vertically. |
Rotate | Rotate the image to the desired orientation. |
Draw | Use freehand tools to highlight or annotate parts of the image. |
Shapes | Insert geometric elements like circles, triangles, or rectangles. |
Icon | Add pre-designed icons to highlight promotions or product features. |
Text | Insert short lines of text for promotional messages or branding. |
Mask | Overlay a background or shape to apply custom effects. |
Filter | Apply visual filters to enhance contrast, brightness, or tone. |
How to add an image to your draft description
You can manually insert images into your draft listings by editing their product description in AutoDS:
Go to the Drafts page in your AutoDS account.
Click on the draft you want to edit to expand its Edit View.
Open the Description section.
Place the cursor in the spot where you want the image to appear and click the Image icon in the toolbar.
A new window will open with the following options:
Option | Description |
URL | Paste the image link. To copy an image address, open the supplier's product page (e.g., Amazon), click on the image you want, right-click, and select Copy Image Address. |
Size | Define width, height, border, Hspace, and Vspace. We recommend only adjusting the settings you are familiar with. |
Preview | After inserting the URL, click Refresh to see how the image will appear in your product description. |
Bulk changes for products or drafts
The Bulk Changes feature in AutoDS allows you to edit multiple products or drafts at once, saving time and effort compared to updating each product individually. With Bulk Edit, you can apply changes such as price adjustments, supplier edits, item specifics, AI rewrites, and more to selected products in just a few clicks.
Important: Changes made through Bulk Edit apply immediately and cannot be undone. Always review your selection carefully before applying bulk updates.
Products page bulk changes
To apply bulk changes to your products:
Use the checkboxes next to each product in the Products Page to select the ones you want to update, or click Select All to choose all visible items in your store or filtered view.
Click the ✎ (Edit) icon at the top of the list to open the bulk edit menu.
In the pop-up window, choose among the available options the type of change you want to apply (e.g., price, supplier, AI rewrite) to the selected items.
Click Update to confirm.
Wait for the confirmation message once the update is processed.
Tip: Always use filters first to make sure you are only updating the intended products.
Available bulk change options
The Bulk Edit feature in AutoDS provides numerous options to modify your selected listings, saving time and ensuring consistency throughout your inventory.
Option | Description |
Fees % | Set or change percentage fees (selling channel + PayPal fees). |
Fees $ | Set or change fixed fees (selling channel + PayPal fees). |
Additional profit $ | Add or change profit in dollars. |
Additional profit % | Add or change the profit in percentage. |
Quantity | Set a new quantity value. |
Round cents | Round prices to a chosen decimal value. This may reduce final profit below minimum profit settings. |
Shipping method | Change the shipping method. |
Template | Apply a new template to listings. |
Shipping price | Decide whether shipping is factored into the source price. |
Tags | Add or remove internal tags for organization. |
Auto Order | Enable or disable sending listings to automation. |
Stock Monitoring | Sets products to Out of stock on AutoDS and in your store when supplier stock runs out.
Note: This feature is not available for Import 200 plans. With monitoring enabled, AutoDS performs multiple scans daily. When disabled, products are not automatically updated. |
Price Monitoring | Updates your listing price when the source price changes.
Note: This feature is not available for Import 200 plans. With monitoring enabled, AutoDS performs multiple scans daily. When disabled, products are not automatically updated. |
Automation | Apply a pricing automation created in Settings > Automation. |
Brand | Change the brand name. |
Title | Add or remove words from the product title (added words go at the end). |
Compare price | Show "before and after" pricing by % or fixed value. Displays a higher original price to highlight discounts (not supported by all selling channels). For example, if the current price is $169.95 and you choose to compare the price by 15% then it will show a comparison price of $199.95. |
Location | Set a new Zip code and country for the listing. |
Collections (Shopify) | Assign products to a Shopify collection. |
Return Policy (eBay) | Change the return policy. |
Shipping Policy (eBay) | Change the shipping policy. |
Payment Policy (eBay) | Change the payment policy. |
Dynamic Policies (eBay API) | Enable dynamic policies. |
Global Shipping Program (eBay) | Enable participation in eBay's Global Shipping Program. |
Additional Handling Days | Add handling days to listings. |
Bulk AI rewrite | Rewrite product titles and descriptions using AI-powered tools to improve SEO and engagement. Click here to learn more about AutoDS AI tools. |
Drafts page bulk changes
You can edit multiple drafts at once to optimize listings before importing them to your store. Follow the steps below:
Use the checkboxes next to each product in the Drafts Page to select the ones you want to update, or click Select All to choose all visible drafts or filtered view.
Click the ✎ (Edit) icon at the top of the list to open the bulk edit menu.
In the pop-up window, choose one of the available bulk actions:
Edit All: Apply changes in bulk to all selected drafts.
Import All: Publish all selected drafts directly to your store.
Remove from List: Delete the selected drafts from your Drafts page.
Bulk AI rewrite: Rewrite draft titles and descriptions using AI-powered tools to optimize content before importing.
Schedule: Plan a date/time for selected drafts to publish automatically.
Click Update to confirm.
Wait for the confirmation message once the update is processed.
eBay Title Builder tool
The title of your eBay listings plays a vital role in helping shoppers find your products quickly. With the AutoDS eBay Title Builder tool, you can create SEO-friendly titles that improve visibility, drive more traffic, and increase sales. This feature helps your products rank above competitors and ensures you reach more potential buyers.
Benefits of the eBay Title Builder
SEO-friendly titles: Improve product visibility on eBay search.
Higher traffic: Attract more potential buyers to your listings.
More sales: Optimized titles help scale your store faster.
Competitive edge: Rank above competing sellers.
How to use the eBay Title Builder tool
To create optimized titles using the eBay Title Builder:
Go to the AutoDS eBay Title Builder.
Select the marketplace from the drop-down menu.
Exclude any keywords you don't want to appear in your title.
Enter the product name in the search field (no need to include color or variations).
Review the keyword results, including searched keywords, average monthly searches on eBay for those keywords, the amount of competition, and the number of sales those keywords rake in.
The list also gives you an idea of what other products or features people would like to purchase within the product. As a result, you will also be able to figure out what other products you can add to your store.
Select the keywords you want to add to your title. Click only on terms relevant to your product.
Once the optimized title is ready, click Copy and paste it into your eBay listing.
Tip: Use high-search-volume keywords and avoid keyword stuffing. Keep titles within eBay's 80-character limit.
Stock statuses
When selling online, it's common to see mismatches between product availability on your supplier's site and the status shown in your AutoDS Products Page or your selling platform. Understanding these discrepancies helps you maintain accurate listings and avoid lost sales.
'On Hold' status
When a product is marked as On Hold in AutoDS, it means the item is available on the source site but conflicts with one of your AutoDS settings. As a result, AutoDS temporarily restricts the item from being sold.
Common reasons for 'On Hold' status:
Over time shipping: The item's shipping estimate exceeds your "Maximum Shipping Days" setting. Check supplier delivery policies and adjust AutoDS accordingly.
Low stock threshold: Supplier stock falls below your "Minimum Product Quantity." Update your threshold if needed to keep selling.
Default quantity set to 0: A product variation may have been uploaded with 0 quantity. Go to Variants → Edit and update the value.
Non-membership seller (not Amazon Prime, Walmart+, etc.): Blocked unless allowed in AutoDS settings. Check your AutoDS account preferences to enable/disable marketplace sellers.
Expedited shipping only: If only costly expedited shipping is available (often visible at checkout), AutoDS blocks the product to protect you from losses.
New Source ID detected: If an ASIN or supplier ID changes, AutoDS requires review. Confirm or replace the monitored item in your Products page.
Out of Stock (OOS) status
AutoDS marks a product as Out of Stock if the last scan detected it as unavailable at the supplier.
Common scenarios for Out of Stock (OOS) status:
Product removed or sold out: Supplier no longer offers the item.
Temporarily out of stock: Product is marked as unavailable until restocked.
Condition changed: Item changed from New to Used/Refurbished, which AutoDS doesn't support by default.
Important: When you open a product link from the AutoDS products page, the information displayed comes from your own connected account. In most cases, this may show an outdated version of the supplier's website. AutoDS monitoring, however, is performed using non-connected source accounts in incognito mode, which ensures access to the supplier's most updated product data.
AutoDS monitors suppliers from different proxies (IP addresses) and ZIP codes. Because of this, the details AutoDS detects may differ from what you see when browsing with your own IP address and ZIP code.
Sometimes, a product may appear as Out of Stock (OOS) in AutoDS while it is still in stock on the supplier's website. This usually happens because the supplier's site has not yet been updated, but our system has already detected the change.
Troubleshooting possible issues
When managing products and drafts in AutoDS, you may encounter situations where items don't display as expected, edits don't save, or filters return unexpected results.
Selling site settings impacting stock
Even if AutoDS detects stock correctly, selling platform settings may cause mismatches:
Use the multi-quantity listings option on eBay: Without this setting enabled, eBay may not allow AutoDS to set the quantity to 0 when products go out of stock. To enable this feature, go to eBay → Seller Hub → Seller Dashboard → Preferences → check Multi-quantity Listings.
Revoke unnecessary permissions for 3rd-party apps: Third-party apps can manage stock and prices independently, overriding AutoDS updates and creating conflicts.
eBay: Go to Account Settings → Personal info → Sign in and Security → Third-party App Access, then remove any unknown or unnecessary apps.
Shopify: Go to Apps → Remove unknown apps that you don't recognize or no longer use.
Make sure to always edit via AutoDS: Any stock or price changes made directly on your selling platform will not be tracked by AutoDS. Always make updates through your AutoDS account to ensure monitoring and automation work correctly.
Common issues and practical workarounds
The table below addresses common issues and provides practical workarounds to help you resolve them on your Drafts or Products pages quickly and keep your workflow running smoothly.
Issue | Workaround |
Item appears in stock at the source but shows On Hold or OOS in AutoDS | Review your configured settings/filters (e.g., price limits, shipping time, policies) and confirm the outcome after the next monitoring scan. |
Changes are not saving on the Products table | Refresh the page and try again. Make sure you clicked Update after customizing. |
Missing a column you need | Check if it exists in the customization menu. If not, contact Support. |
The layout looks incorrect | Reset your view by deselecting all columns, refreshing the page, and re-adding the necessary ones. |
Edited image not displaying | Refresh your product or drafts page, or wait a few minutes for the change to sync. If the images are still not displaying, contact our support. |
Error saving image | Try using AutoDS in an incognito window and clear your browser cache. |
Image quality drops after editing | Ensure the original image is high-resolution before making edits. |
Tools are not responding in the image editor | Reload the page and reopen the image editor. |
Product images are replaced with original supplier images after making changes | After you delete the original supplier images and upload your custom photos in the Drafts page or Products page, make sure to click Save to apply your changes. If you don't click Save after replacing images, AutoDS will not store your custom images, and the original supplier images will remain in the product listing.
If images continue to revert after saving, contact our support to report the issue. |
No results after applying a filter | Review the applied filters. Remove one filter at a time to broaden results. Check for typos or incorrect ranges. |
Can't find a specific product even with filters | Try a single filter first. Confirm that the data (e.g., ID, title) matches exactly. Check if details in the filter are incomplete or miscategorized. |
Unsupported URL in drafts | The product link is not from a supported supplier. Use a link from a supported supplier or upload via another method. |
Missing details in drafts | Important product data could not be retrieved. Try reimporting the product manually. |
Draft not showing | The product was saved incorrectly during import. Double-check your import settings to confirm it was saved as a draft. |
Can't edit certain fields | Some fields may be locked depending on the supplier. Review the supplier's settings or restrictions. |
Pricing looks off | Pricing rules may not have applied correctly. Review your rules in Settings > Pricing. Draft edits override global rules only for that product. |
Changes not reflected in bulk edit | Wait a few minutes and refresh the page. Large updates may take longer to reflect. |
"Quantity is not valid (error 105 / code 515)" - eBay non-API (MIP) only | It indicates that your listing settings on eBay do not allow AutoDS to set the quantity to "0." Without it, AutoDS cannot place the item as Out of Stock (OOS) when needed. Log in to your eBay account, go to Account Settings > Selling Preferences, and turn ON the Multi-Quantity Listings option. Once enabled, your GTC (Good 'Til Cancelled) listings can have quantity "0" and remain active, allowing AutoDS to set items as Out of Stock automatically. |
Frequently asked questions (FAQ)
Why do some drafts show different prices than the supplier's website?
Why do some drafts show different prices than the supplier's website?
Drafts display estimated prices based on your pricing rules at the time of import. Since monitoring only begins after products are published, draft prices may not reflect real-time supplier changes. Always verify pricing before publishing.
Can I enable monitoring for specific products while keeping it disabled for others?
Can I enable monitoring for specific products while keeping it disabled for others?
You can enable or disable Price Monitoring and Stock Monitoring on a product-by-product basis through the edit menu, or use bulk edit to apply monitoring settings to selected products only.
If I manage multiple stores, do the Products and Drafts pages show items from all stores together?
If I manage multiple stores, do the Products and Drafts pages show items from all stores together?
The Products and Drafts pages display items from all your connected stores. Use the Store Name column and store filters to view products from specific stores separately.
Can I transfer a product from one store to another without recreating it?
Can I transfer a product from one store to another without recreating it?
Products cannot be transferred between stores directly. You'll need to import the product again to the new store, either as a draft or directly.
Tip: You can upload to multiple stores simultaneously by selecting more than one store when starting the import. This saves time when managing multiple selling channels. Learn more here on how to upload products to your store.