1. Help Center
  2. Managing Your Orders
  3. Fulfilled by AutoDS (= Managed Accounts)

How to Opt-in & Configure the 'Fulfilled By AutoDS Service'?

Automate your success! We will fulfill your orders saving you time and effort.

You can watch this video to learn more about this feature or you can follow the manual instructions below the video.

 

 

What is the Fulfilled by AutoDS Service?

The Fulfilled By AutoDS Service automatically handles 100% of your orders (on supported suppliers). 

This means you no longer need to deal with the orders on the source site, cancellations, returns, or the fear of having your source account restricted. 

All you need to do is just load the balance to your AutoDS account, and we will process everything for you. The entire process of the order will be handled for you: placing the order, updating tracking, and processing a return label when needed.


Here are the main features of the service:

  1. You no longer need to worry about account locks/orders cancellations/credit card cash flow or limits. Everything will be done using our accounts. You can load balance using PayPal, Payoneer and Credit Card.
  2. 100% of the orders will be automatically processed. 
  3. One-click returns process -  Click on the 'Request to Cancel' button and our team will process the return label for you and update it on the system for you to download (Terms and Conditions apply).

What suppliers are supported by this service?

Please check this article for supported suppliers and pricing per supplier

Currently, we support suppliers with warehouses in the US or China, here's an updated list: 

And we are always working on adding more 💪🏻

If you are interested in additional marketplaces, please let us know, we might already support them, or we might add the service for this specific supplier. Check this article to learn how to ask for a feature. 

 

 

What is the pricing per order for the supported suppliers?

You can check the pricing per order on our supported supplier's article. 

Note: some of the suppliers have discounts per order

 

How can I pay you to fulfill my orders? 

You can Load money with PayPal (5% fee) , Payoneer (3%) or Credit Card (5%).

If you load a balance with PayPal for example, we will charge a 5% transaction fee, which means that if you want to load a $100 balance, we will charge you $105.


In addition to the balance, this service also requires purchasing auto-ordering credits (AO).
Any new member of AutoDS gets 5 FREE credits with their registration.

This AO credit balance allows you to test the fulfilled By AutoDS Service.

NOTE: Registering with a new Payoneer account can earn you rewards.

Get Free $10 when you load $100, and 150 FREE Auto-orders credits when you load your first credits.

 

How to join the Fulfilled by AutoDS Service?

The process is quite simple: 

  1. Go to Settings➞  Store Settings ➞Orders and check the Process orders using the "Fulfilled by AutoDS service" option:
  2. You must also check this box on each supplier's Order Settings separately.
    For example here, we are selecting this service for AliExpress US:

     
  3. On the Orders page, you will find the Buy Credit button (1).
    This is where you can buy Auto Order Credits.  
    From the next button (2) you can Load Balance to your AutoDS Account and you can also check your balance,  transactions history, and invoices at any time: 
  4. After you click on the button (2) you can select Load. 
  5. Click here to learn how to load balance from each payment method.

 

‼️Make sure to read the Fulfilled by AutoDS terms and conditions - Click here ‼️

Q: What if I just joined this service and I have pending orders?

After you complete the opt-in process, you change the status of the order to the "Send to auto-order" button and AutoDS will process the orders for you using your balance.

 

If you have further questions that were not answered in this article, please do not hesitate and turn to us at the support chat - we will be more than happy to assist you.