How to Load Balance to Your 'Fulfilled by AutoDS' Account?

Learn how to Load balance to your account so you will be able to process orders through the 'Fulfilled by AutoDS' service.

Since customer payments are always processed through the selling channel, AutoDS doesn’t have access to those funds to pay the supplier for the product.

To proceed with placing orders for your buyers through the FBA service, it’s important to note that you’ll need to add a balance to your account. This amount will cover the total costs of all pending orders, including the product price and shipping fees (except for the Worldwide option). 💰

Shipping costs: Please remember that if you have set your shipping costs to “include shipping price,” this will be added under the “Buy Price”. However, if you’re using the “Worldwide” shipping option, you’ll need to handle shipping costs and policies directly on your selling channel for each region. 🌍

Cases where you need to add balance: using the FBA service and making sourcing requests. When you create a sourcing request, the supplier is automatically switched to AutoDS Sourcing, and the FBA service is required for this supplier.

Load balance using PayPal

If you wish to load funds using PayPal, you can do it fully automatically using the system.

Just follow these easy steps:

1. Go to your Orders page

2. At the top right of the screen, hover your mouse over the icon and click 'Load" 

3. If you want to load with PayPal, select PayPal, and click the Add Account button.

You have here also the option to delete/refresh your account in case you need it in the future

4. In the pop-up that will open you fill in your exact First and Last Name as it appears on

     your PayPal account, and you give a Nickname to the account

5. Then you click the button Add, and the system will transfer you to PayPal, where you authorize AutoDS by clicking on Agree and Continue.

6. Once the billing agreement with PayPal was placed, your PayPal account will appear in the dropdown, every time you click on the Load button: 

That's all. You can select the amount you wish to add and see your new balance at the top right of the screen, both in the pop-up window and on your orders page. 

Load balance using Payoneer

If you wish to load funds using Payoneer, you can do it fully automatically by using the system.

Just follow these easy steps:

1. Go to your Orders page

2. At the top right of the screen, hover your mouse over the icon and click 'Load'

3. If you want to load with Payoneer, select Payoneer, and click the Add Account button.

You have here also the option to delete/refresh your account in case you need it in the future

4. In the pop-up that will open you fill in your exact First and Last Name as it appears on

     your Payoneer account and you give a Nickname to the account

5. Then you click the button Add, and the system will transfer you to Payoneer.

6. Once the billing agreement with Payoneer was placed, your Payoneer account will appear in the dropdown, every time you click on the Load button: 

Load balance using a Credit Card

If you wish to load funds using Payoneer, you can do it fully automatically by using the system.

Just follow these easy steps:

1. Go to your Orders page

2. At the top right of the screen, hover your mouse over the icon and click 'Load'

3. If you want to load with Payoneer, select Credit Card, and click the Add Account button.

After you add the details, you will have here also the option to delete/refresh your account in case you will need it in the future

4. In the pop-up that will open fill in the exact details that appear on your credit card and add.

That's all. You can select the amount you wish to add and see your new balance at the top right of the screen, both in the pop-up window and on your orders page. 

If you have further questions about this topic, please do not hesitate to address us at the support chat - we will be more than happy to assist you.