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      2. Managing Your Orders
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      How to Edit Your Order?

      It's easy and simple to edit your order -keep reading for a full guide!

      To access your orders go to your Orders page. 

      To edit your order, click the ⋮ icon and choose 'Edit order' or you can easily click on order's image:

      A pop-up with all the order's details will be opened,

      and you will be able to see first the date and time when the order came in, the Buy ID, and the total profit:

      Important to know 📚

      The 'Edit Product' link in this section will direct you to the Edit Product page where you can make changes that will apply to the product in general without affecting the order.

      If you wish to fulfill a specific order with another source ID, without changing the product itself, click here.

       

      Under this section, you will see three tabs - Buyer, Order, and Product:

      Buyer tab 

      In the first tab, you will be able to edit the customer's info:

      Order tab

      You will be able to edit the order details: 

      1. Status-You can change the status of the order. Click here to learn more about the different statuses of the orders.
      2. Tags-Add a tag to your order. You can add the name of the VA who uploaded the item, the name of the niche, holiday, etc.
      3. Note- Add a note to your order to follow up on the process of the order and communicate with your buyer.
      4. Buy order ID - the ID on the buy site. On this example: on Home Depot.
      5. Buyer Account - the selected buy account to use for this order
      6. Buy price - the price of the item on the source site prior to the order.
      7. Taxes -Any taxes deducted on the buy-site for the order
      8. Fees- The fees you set for your products
      9. eBay fees- the actual eBay fees for this order (note, it does not include additional fees such as promoted or international fees.
      10. Tracking number -Tracking number for the order
      11. Shipping carrier - a dropdown menu allowing you to select from a list of carriers (it will be done automatically for you if you are using the tracking numbers automation).  

      Product tab

      This tab is relevant for cases where you want to change the source ID only for a specific order and not the product in general.

      Important to know 📚

      Only the specific order will be affected by the change in buy ID.  To change the buy ID on the original product too, click on Edit Product.

      If you have further questions that were not answered in this article, please do not hesitate and turn to us at the support chat - we will be more than happy to assist you. 
       
       

       

      Important note:

      Only the specific order will be affected by the change in buy ID.  To change the buy ID on the original product too, click on Edit Product.