Learn how you create an account for your remote employee with specific authorizations
You can watch this video to learn more about this feature or you can follow the manual instructions below the video
When we want to scale our business, some extra help can be useful.
AutoDS offers many automation features for you, however, some actions cannot be automated such as good customer service.
If you wish to run a successful business, you will not be able to manage everything by yourself. To learn more about VA's check out our blog post.
This feature will make your life easier by allowing you to add a VA to your AutoDS account by giving him/her limited access to actions on your eBay accounts- you can choose their authorizations.
To add a VA account please go to the Settings page and click on Users. If you purchased the VA Add-on you will be able to add your first VA user. If not, you will first need to purchase it.
Click Add User.
You will then be able to manage and edit the authorizations you will give to your remote employee - your virtual assistant:
Name The name of your virtual assistant / remote employee.
Email: The email of your virtual assistant. This email will be the username of your VA login details. Notice it can be any email, even a fictive one, as long as it follows the email pattern for example email@example.com
Password: The password of your virtual assistant account.
Privilege on: Select if you want to give the user access to all your stores or assign him/her a specific store.
Privilege: The bottom section will be the different authorizations you choose to give your VA:
View/Edit Active Products
Customer Messages & Cases
View/Import Untracked Listings
List New Products
End Active Products or Untracked
View/ Edit Settings