How to Add a User for Your Virtual Assistant on AutoDS - Create VA Account

Learn how you create an account for your remote employee with specific authorizations


You can watch this video to learn more about this feature or you can follow the manual instructions below the video


When we want to scale our business, some extra help can be useful.  
AutoDS offers many automation features for you, however,  some actions cannot be automated such as good customer service. 

If you wish to run a successful business, you will not be able to manage everything by yourself. To learn more about VAs check out our blog post. 

This feature will make your life easier by allowing you to add a VA to your AutoDS account by giving him/her limited access to actions on your eBay accounts- you can choose their authorizations. 

To add a VA account please go to the Settings page and click on Users. If you purchased the VA Add-on you will be able to add your first VA user. If not, you will first need to purchase it. 

Click Add User

You will then be able to manage and edit the authorizations you will give to your remote employee - your virtual assistant:

Add the following information to create the user account:

Name - The name of your virtual assistant / remote employee.

Email -  The email of your virtual assistant. This email will be the username of your VA login details. Notice it can be any email, even a fictive one, as long as it follows the email pattern for example

Password - The password of your virtual assistant account.

Privilege on - Select if you want to give the user access to all your stores or assign him/her a specific store.

Privilege - The bottom section will be the different authorizations you choose to give your VA:

View Dashboard

View/Edit Active Products 

View/Edit Drafts 

View/Edit Orders 

Customer Messages & Cases

View/Import Untracked Listings 

List New Products

End Active Products or Untracked

View/ Edit Settings


If you have further questions that were not answered in this article, please do not hesitate and turn to us at the support chat - we will be more than happy to assist you.