How to convert your tracking numbers- the full guide

In this guide, we will explain the different conversion options you can choose from

Important ⚠️

🙂AutoDS already has in place a unique solution for this:
eBay sellers can select to convert to Qtrack, our own trustworthy and robust service for tracking conversion.

Please note that Qtrack is a safe choice, and although it may result in some users losing their Top Seller status, it is a tracking that can win cases on eBay, meaning sellers using this service can keep their stores active and keep selling.

Learn more about Qtrack here. 👈

Also - What is AutoDS Tracking Conversion Generator?
This feature allows users to generate FedEx, UPS, and DHL tracking numbers based on their order's ETA and the destination city.

Learn more about your options below!

When dropshipping, eBay's item location policy can be a struggle for sellers who dropship from all around the world and have multiple locations for their items. The main reason is the policy wants you to provide clear and accurate information about where your item is located.

This information must include the postal code, city, and country from which the item is shipped. So, when you upload the tracking number to eBay, it must match the shipping location you provided in the listing.

Otherwise, it can affect your views, sales, and profits, and in the worst-case scenario, eBay might flag your account.

But no more - we at AutoDS have several solutions for you! 🤩

To help our sellers, we have integrations with BlueCare and QTrack. Systems that will make sure to convert all your tracking numbers coming from the different shipping carriers.

To better understand the comparison between the systems, pros/cons, and costs, follow the table below.

Tip💡

When you have decided which system is right for you, click on its name and you will be directed to its configuration guide.

Tracking conversion system	Pros/Cons	Cost
QTrack	AutoDS’ internal service with the best integration (recommended 🌟) Locates your shipments from the same location and zip code Most accurate and knows when the package arrived as expected at the supplier Will always give a tracking number even when the supplier does not provide one, the tracking will be tracked as delivered by the estimates of the supplier Not yet supported and recognized by eBay so they can not identify you as a dropshipper The status of the order will not be updated on eBay. However, you will have a valid tracking URL as proof of order delivery The status of the order will be updated on the platform (AutoDS) as shipped	0.5 auto order credit per conversion
BCE	The basic and cheapest solution for the ones who work with Amazon only You can choose whether to convert only AMZL carrier, or all carriers (Fedex, USPS etc) Integrated and authorized carrier by eBay BCE service does not locate your shipments from the same location and zip code The status of the order will be updated on platform (AutoDS) as Delivered	Free for AMZL tracking conversions 0.33 auto order credit for other carriers conversions/ manual orders
AutoDS Tracking Conversion	This is exclusively available for Amazon Logistics tracking numbers. Tracking numbers from other carriers for Amazon orders will remain unchanged. The converted tracking numbers will not follow the order flow but will only mark the order as delivered based on the estimated delivery time provided by Amazon. This feature is available for all countries with Amazon order automation (US, UK, DE, FR, AU). The system will attempt to generate a tracking number up to 3 times. If it fails, the original tracking number will be used. Orders on the platform will not update to “Delivered” and will remain in “Shipped” status. We will notify you when this changes. However, orders will update to delivered status on your selling channels (e.g., eBay, Shopify).	Each conversion costs 1 AO credit. (in addition to the 1 AO credit if the order is auto-ordered).

Tracking update on selling channel

Whether you add tracking numbers manually or the system does it automatically, this is what your selling channel will display at each stage of the order process.

Tracking Updates - Selling Channels

NOTE: Currently, AutoDS will update the order status on your selling channel based on the rules and availability of each platform. Even if the supplier you chose provides tracking updates to AutoDS, your selling channel might not allow AutoDS to update statuses automatically.

That’s why the list above shows the tracking update rules for each selling channel. If your selling channel doesn’t allow automatic updates, you’ll need to manually update the status after checking the updates on your AutoDS account.

AutoDS does not update the status when the shipment is marked as "Delivered." Depending on your selling channel the status will update to Delivered by means:

Buyer confirming delivery
Manually updating to Delivered
Selling channel confirms delivery and updates the status to Delivered automatically

Important to know 📚

Suppliers without conversion support, but with tracking automation available, can have their status changed to 'Delivered' according to your settings (if you choose to enable it)
Without enabling the tracking automation, you will have to update the order status to 'Shipped' manually, and then the 'Delivered' status will be updated to your store according to the settings shown above.
Click here to get the full list of suppliers that are supported with tracking automation and conversion.

If you have any further questions, please do not hesitate to contact us at the support chat - we are happy to help.