Configure your Return policy

AutoDS for suppliers: Learn how to set your return policy

To set up your shipping policy, please go to Settings→Policies→Return policy.

Take a look at the requirements for each field below.

  1. Who pays for the shipping-select the payee for the returned product shipping fee (customer/supplier)

  2. Return window time- the period of time the buyer can return the product from the day the package was delivered. 

  3. Returns Policy Description- add any additional information our members should know about your returns' policy. For example, the condition of the returned product, the required packaging, specific carrier to be used etc.

Important 📚

Any change you do on this page, will apply on all products automatically after few hours.

If you have further questions that were not answered in this article, please contact our suppliers team by email .