AutoDS offers subscription plans for each of our supported selling channels (eBay, Shopify, Facebook Shop and Facebook Marketplace, Wix, WooCommerce, Amazon, Etsy, and TikTok Shop), designed to meet the specific requirements of the respective platform, ensuring you can scale your store efficiently and access the features you need to succeed in dropshipping.
Each selling channel includes four subscription plan options: Import, Starter, Advanced, and Enterprise (designed for more experienced users who want a customizable package).
Choosing the right plan ensures you have the features and capacity needed to run your business efficiently, with flexible options for multiple selling channels, cost efficiency through annual billing discounts, easy scalability as your business grows, and transparent listing and variation limits.
If you don't know which selling channel to use, we recommend reading our "Supported selling channels" article (click here to access).
Important
If you register your account directly through the selling channel app or website rather than the AutoDS website, you won't be able to add any other selling channels beyond your current one to your account, because your account is restricted to that platform only, and your subscription is billed through that selling channel.
That's why we recommend subscribing directly on the AutoDS website to add multiple selling channels to the same account (from the AutoDS-supported list).
This is actually the recommended approach because it allows you to manage everything in one place and use all add-ons (like Order Processor, Product Finding Hub, VA Users, etc.) across all your selling channels.
How to choose your plan
The AutoDS pricing page is where you can check what each subscription plan offers, its prices, billing cycle options, and available features, based on each selling channel. Keep reading to learn how to subscribe.
Step 1: Select the selling channel
In the pricing page, you'll see a list of all our supported selling channels. The first step is to select the selling channel you want to begin with (Shopify, eBay, Facebook, Amazon, Wix, WooCommerce, TikTok Shop, or Etsy).
Step 2: Billing cycle options
The billing cycle toggle on the AutoDS pricing page is located at the top right, just above the subscription plan cards (Import, Starter, Advanced, and Enterprise/Custom), displaying "Annual (25% off) | Monthly".
What those options mean:
Monthly plan: Recurring payments every 30 days, offering flexibility to adjust your subscription as needed.
Annual plan: Billed upfront with a 25% discount, recommended for long-term users committed to growing their business.
You can click on either option in the toggle to switch between billing cycles. The prices for each plan will update automatically based on your selection, and the active option will be highlighted in orange, indicating the currently selected billing cycle.
Step 3: Choose your subscription plan
After selecting the selling channel and billing cycle in the AutoDS pricing page, it's time to select the subscription plan. Each one is designed for different business sizes and includes progressively more features and product limits.
To choose your AutoDS subscription plan:
Inside the AutoDS pricing page, select your selling channel (eBay, Shopify, Facebook, Wix, WooCommerce, Amazon, or Etsy).
Click "Compare all features" to view the complete feature comparison across all plans.
Select the plan that matches your business size and needs. If you are a new user, the offered button selection says "start now for $1."
Important: Each AutoDS subscription plan has a limit on the number of product uploads. That number represents the maximum limit of items and variations (such as color, size, etc.) that you can have in your store.
This is not a monthly limit; it's the total capacity of your account. For example, the Import 200 plan allows up to 200 listings, including all variations. If you have a product with 3 sizes and 3 colors, this counts as 9 variations toward your limit, since 3 sizes multiplied by 3 colors equals 9 (3 × 3 = 9).
You can check your current variation limit in Settings → Plans & Add-ons. This information will be displayed on each selling channel card under "Variations" as the following example: 8/8000. In this example, we see that the user uploaded only 8 variants out of a limit of 8000.
Subscription plans: details and prices
Keep reading to learn more about each one of AutoDS' subscription plans.
Import Plan
The Import Plan in AutoDS is perfect for beginners testing products and getting started with dropshipping automation. This entry-level plan offers essential tools to manage your store, excluding advanced automation features.
Important: The price and stock monitoring feature is not available for the AutoDS Import Plan. If you want to use it, choose an upgraded plan.
Key features in the Import Plan:
You can add up to 200 product variations.
Access to the AutoDS Marketplace for product research.
24/7 support.
This plan allows you to connect 1 store per selling channel.
Check the table below for prices and compare buying cycles.
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
Shopify | Import 200 | Monthly: $26.90/mo | 1 store | 200 product variations |
eBay | Import 200 | Monthly: $26.90/mo | 1 store | 200 product variations |
Facebook Marketplace | Import 200 | Monthly: $26.90/mo | 1 store | 200 product variations |
Amazon | Import 200 | Monthly: $64.90/mo | 1 store | 200 product variations |
Wix | Import 200 | Monthly: $26.90/mo | 1 store | 200 product variations |
WooCommerce | Import 200 | Monthly: $26.90/mo | 1 store | 200 product variations |
Etsy | Import 200 | Monthly: $26.90/mo | 1 store | 200 product variations |
TikTok Shop | Import 200 | Monthly: $26.90/mo | 1 store | 200 product variations |
Starter Plan
The Starter Plan is ideal for growing stores ready to scale with automation. This plan includes everything in the Import Plan, plus critical automation features to save time and improve efficiency.
Key features for the Starter Plan:
The variation limit for the Starter Plan varies by selling channel (see the table below).
The price & stock monitoring feature is available.
FBA is available.
Bulk product importing.
Scheduled uploads available.
The Starter Plan allows you to connect multiple stores, depending on the selling channel (see table below).
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
Shopify | Starter 500 | Monthly: $39.90/mo | 1 store | 500 product variations |
eBay | Starter 400 | Monthly: $49.90/mo | Up to 500 stores | 400 product variations |
Facebook Marketplace | Starter 400 | Monthly: $39.90/mo | Up to 3 stores | 400 product variations |
Amazon | Starter 500 | Monthly: $89.90/mo | 1 store | 500 product variations |
Wix | Starter 500 | Monthly: $39.90/mo | 1 store | 500 product variations |
WooCommerce | Starter 500 | Monthly: $39.90/mo | 1 store | 500 product variations |
Etsy | Starter 500 | Monthly: $39.90/mo | 1 store | 500 product variations |
TikTok Shop | Starter 400 | Monthly: $39.90/mo | Up to 3 stores | 400 product variations |
Advanced Plan
Advanced plans are measured in thousands (K). For example, 1K equals 1,000 variations, 2K equals 2,000 variations, and this pattern continues for higher limits.
Designed for experienced dropshippers managing high-volume operations across multiple stores. This plan offers complete automation and advanced tools for maximum efficiency.
Key features:
Everything in Starter Plan, plus:
1,000+ product variations limit. It varies by selling channel (see the table below).
The Advanced Plan allows you to connect multiple stores, but the quantity varies by selling channel (see table below).
The price & stock monitoring feature is available.
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
Shopify | Advanced 1K | Monthly: $69.90/mo | Up to 3 stores | 1,000 product variations |
eBay | Advanced 800 | Monthly: $86.90/mo | Up to 500 stores | 800 product variations |
Facebook Marketplace | Advanced 800 | Monthly: $69.90/mo | Up to 5 stores | 800 product variations |
Amazon | Advanced 1K | Monthly: $119.90/mo | Up to 3 stores | 1,000 product variations |
Wix | Advanced 1K | Monthly: $69.90/mo | Up to 3 stores | 1,000 product variations |
WooCommerce | Advanced 1K | Monthly: $69.90/mo | Up to 3 stores | 1,000 product variations |
Etsy | Advanced 1K | Monthly: $69.90/mo | Up to 3 stores | 1,000 product variations |
TikTok Shop | Advanced 800 | Monthly: $69.90/mo | Up to 5 stores | 800 product variations |
Enterprise Plan
The Enterprise Plan is ideal for those who want to build for large-scale operations requiring tailored solutions. Perfect for businesses managing more than 1,200 product variations (depending on the selling channel) and multiple stores, with unique automation needs and dedicated support. The price is customized to your needs.
To select the Enterprise plan, click the 'choose package' button. In the dropdown menu, choose one of the available options, or click "Contact Sales" if you need more.
Since the Enterprise plan offers more package options, we've created a separate table for each selling channel below. Check the available packages according to the number of variations:
Shopify
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
Shopify | Advanced 2K | Monthly: $106/mo | Up to 3 stores | 2,000 product variations |
Shopify | Advanced 3K | Monthly: $139/mo | Up to 3 stores | 3,000 product variations |
Shopify | Advanced 4K | Monthly: $159/mo | Up to 3 stores | 4,000 product variations |
Shopify | Advanced 6K | Monthly: $213/mo | Up to 3 stores | 6,000 product variations |
Shopify | Advanced 8K | Monthly: $267/mo | Up to 3 stores | 8,000 product variations |
Shopify | Master 10K | Monthly: $335/mo | Up to 5 stores | 10,000 product variations |
Shopify | Master 12K | Monthly: $399/mo | Up to 5 stores | 12,000 product variations |
Shopify | Master 16K | Monthly: $499/mo | Up to 5 stores | 16,000 product variations |
Shopify | Master 20K | Monthly: $599/mo | Up to 5 stores | 20,000 product variations |
Shopify | Master 30K | Monthly: $892/mo | Up to 5 stores | 30,000 product variations |
Shopify | Master 40K | Monthly: $1,179/mo | Up to 5 stores | 40,000 product variations |
Shopify | Master 50K | Monthly: $1,460/mo | Up to 5 stores | 50,000 product variations |
Shopify | Master 60K | Monthly: $1,736/mo | Up to 5 stores | 60,000 product variations |
Shopify | Master 70K | Monthly: $2,007/mo | Up to 5 stores | 70,000 product variations |
Shopify | Master 80K | Monthly: $2,272/mo | Up to 5 stores | 80,000 product variations |
Shopify | Master 90K | Monthly: $2,532/mo | Up to 5 stores | 90,000 product variations |
Shopify | Master 100K | Monthly: $2,787/mo | Up to 5 stores | 100,000 product variations |
eBay
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
eBay | Advanced 1.2K | Monthly: $101.90/mo | Up to 500 stores | 1,200 product variations |
eBay | Advanced 2K | Monthly: $131.90/mo | Up to 500 stores | 2,000 product variations |
eBay | Advanced 3K | Monthly: $169.90/mo | Up to 500 stores | 3,000 product variations |
eBay | Advanced 4K | Monthly: $207.90/mo | Up to 500 stores | 4,000 product variations |
eBay | Advanced 6K | Monthly: $283.90/mo | Up to 500 stores | 6,000 product variations |
eBay | Advanced 8K | Monthly: $359.90/mo | Up to 500 stores | 8,000 product variations |
eBay | Master 10K | Monthly: $435.90/mo | Up to 500 stores | 10,000 product variations |
eBay | Master 12K | Monthly: $511.90/mo | Up to 500 stores | 12,000 product variations |
eBay | Master 16K | Monthly: $663.90/mo | Up to 500 stores | 16,000 product variations |
eBay | Master 20K | Monthly: $815.90/mo | Up to 500 stores | 20,000 product variations |
eBay | Master 30K | Monthly: $1,195.90/mo | Up to 500 stores | 30,000 product variations |
eBay | Master 40K | Monthly: $1,575.90/mo | Up to 500 stores | 40,000 product variations |
eBay | Master 50K | Monthly: $1,955.90/mo | Up to 500 stores | 50,000 product variations |
eBay | Master 60K | Monthly: $2,715.90/mo | Up to 500 stores | 60,000 product variations |
eBay | Master 70K | Monthly: $2,007/mo | Up to 500 stores | 70,000 product variations |
eBay | Master 80K | Monthly: $3,095.90/mo | Up to 500 stores | 80,000 product variations |
eBay | Master 90K | Monthly: $3,475.90/mo | Up to 500 stores | 90,000 product variations |
eBay | Master 100K | Monthly: $3,855.90/mo | Up to 500 stores | 100,000 product variations |
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
Advanced 1.2K | Monthly: $99/mo | Up to 5 stores | 1,200 product variations | |
Advanced 2K | Monthly: $133/mo | Up to 5 stores | 2,000 product variations | |
Advanced 3K | Monthly: $173/mo | Up to 5 stores | 3,000 product variations | |
Advanced 4K | Monthly: $219/mo | Up to 5 stores | 4,000 product variations | |
Advanced 6K | Monthly: $305/mo | Up to 5 stores | 6,000 product variations | |
Advanced 8K | Monthly: $385/mo | Up to 5 stores | 8,000 product variations | |
Master 10K | Monthly: $465/mo | Up to 10 stores | 10,000 product variations | |
Master 12K | Monthly: $535/mo | Up to 10 stores | 12,000 product variations | |
Master 16K | Monthly: $665/mo | Up to 10 stores | 16,000 product variations | |
Master 20K | Monthly: $799/mo | Up to 10 stores | 20,000 product variations |
Amazon
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
Amazon | Advanced 2K | Monthly: $314/mo | Up to 3 stores | 2,000 product variations |
Amazon | Advanced 3K | Monthly: $374/mo | Up to 3 stores | 3,000 product variations |
Amazon | Advanced 4K | Monthly: $499/mo | Up to 3 stores | 4,000 product variations |
Amazon | Advanced 6K | Monthly: $624/mo | Up to 3 stores | 6,000 product variations |
Amazon | Advanced 8K | Monthly: $749/mo | Up to 3 stores | 8,000 product variations |
Amazon | Master 10K | Monthly: $879/mo | Up to 5 stores | 10,000 product variations |
Amazon | Master 12K | Monthly: $1,490/mo | Up to 5 stores | 12,000 product variations |
Amazon | Master 16K | Monthly: $1,890/mo | Up to 5 stores | 16,000 product variations |
Amazon | Master 20K | Monthly: $2,390/mo | Up to 5 stores | 20,000 product variations |
Amazon | Master 30K | Monthly: $3,749/mo | Up to 5 stores | 30,000 product variations |
Amazon | Master 40K | Monthly: $4,990/mo | Up to 5 stores | 40,000 product variations |
Amazon | Master 50K | Monthly: $6,290/mo | Up to 5 stores | 50,000 product variations |
Amazon | Master 60K | Monthly: $7,490/mo | Up to 5 stores | 60,000 product variations |
Amazon | Master 70K | Monthly: $8,790/mo | Up to 5 stores | 70,000 product variations |
Amazon | Master 80K | Monthly: $9,990/mo | Up to 5 stores | 80,000 product variations |
Wix
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
Wix | Advanced 2K | Monthly: $106/mo | Up to 3 stores | 2,000 product variations |
Wix | Advanced 3K | Monthly: $139/mo | Up to 3 stores | 3,000 product variations |
Wix | Advanced 4K | Monthly: $159/mo | Up to 3 stores | 4,000 product variations |
Wix | Advanced 6K | Monthly: $213/mo | Up to 3 stores | 6,000 product variations |
Wix | Advanced 8K | Monthly: $267/mo | Up to 3 stores | 8,000 product variations |
Wix | Master 10K | Monthly: $335/mo | Up to 5 stores | 10,000 product variations |
Wix | Master 12K | Monthly: $399/mo | Up to 5 stores | 12,000 product variations |
Wix | Master 16K | Monthly: $499/mo | Up to 5 stores | 16,000 product variations |
Wix | Master 20K | Monthly: $599/mo | Up to 5 stores | 20,000 product variations |
Wix | Master 30K | Monthly: $892/mo | Up to 5 stores | 30,000 product variations |
Wix | Master 40K | Monthly: $1,179/mo | Up to 5 stores | 40,000 product variations |
Wix | Master 50K | Monthly: $1,460/mo | Up to 5 stores | 50,000 product variations |
Wix | Master 60K | Monthly: $1,736/mo | Up to 5 stores | 60,000 product variations |
Wix | Master 70K | Monthly: $2,007/mo | Up to 5 stores | 70,000 product variations |
Wix | Master 80K | Monthly: $2,272/mo | Up to 5 stores | 80,000 product variations |
Wix | Master 90K | Monthly: $2,532/mo | Up to 5 stores | 90,000 product variations |
Wix | Master 100K | Monthly: $2,787/mo | Up to 5 stores | 100,000 product variations |
WooCommerce
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
WooCommerce | Advanced 2K | Monthly: $106/mo | Up to 3 stores | 2,000 product variations |
WooCommerce | Advanced 3K | Monthly: $139/mo | Up to 3 stores | 3,000 product variations |
WooCommerce | Advanced 4K | Monthly: $159/mo | Up to 3 stores | 4,000 product variations |
WooCommerce | Advanced 6K | Monthly: $213/mo | Up to 3 stores | 6,000 product variations |
WooCommerce | Advanced 8K | Monthly: $267/mo | Up to 3 stores | 8,000 product variations |
WooCommerce | Master 10K | Monthly: $335/mo | Up to 5 stores | 10,000 product variations |
WooCommerce | Master 12K | Monthly: $399/mo | Up to 5 stores | 12,000 product variations |
WooCommerce | Master 16K | Monthly: $499/mo | Up to 5 stores | 16,000 product variations |
WooCommerce | Master 20K | Monthly: $599/mo | Up to 5 stores | 20,000 product variations |
WooCommerce | Master 30K | Monthly: $892/mo | Up to 5 stores | 30,000 product variations |
WooCommerce | Master 40K | Monthly: $1,179/mo | Up to 5 stores | 40,000 product variations |
WooCommerce | Master 50K | Monthly: $1,460/mo | Up to 5 stores | 50,000 product variations |
WooCommerce | Master 60K | Monthly: $1,736/mo | Up to 5 stores | 60,000 product variations |
WooCommerce | Master 70K | Monthly: $2,007/mo | Up to 5 stores | 70,000 product variations |
WooCommerce | Master 80K | Monthly: $2,272/mo | Up to 5 stores | 80,000 product variations |
WooCommerce | Master 90K | Monthly: $2,532/mo | Up to 5 stores | 90,000 product variations |
WooCommerce | Master 100K | Monthly: $2,787/mo | Up to 5 stores | 100,000 product variations |
Etsy
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
Etsy | Advanced 2K | Monthly: $106/mo | Up to 3 stores | 2,000 product variations |
Etsy | Advanced 3K | Monthly: $139/mo | Up to 3 stores | 3,000 product variations |
Etsy | Advanced 4K | Monthly: $159/mo | Up to 3 stores | 4,000 product variations |
Etsy | Advanced 6K | Monthly: $213/mo | Up to 3 stores | 6,000 product variations |
Etsy | Advanced 8K | Monthly: $267/mo | Up to 3 stores | 8,000 product variations |
Etsy | Master 10K | Monthly: $335/mo | Up to 5 stores | 10,000 product variations |
Etsy | Master 12K | Monthly: $399/mo | Up to 5 stores | 12,000 product variations |
Etsy | Master 16K | Monthly: $499/mo | Up to 5 stores | 16,000 product variations |
Etsy | Master 20K | Monthly: $599/mo | Up to 5 stores | 20,000 product variations |
Etsy | Master 30K | Monthly: $892/mo | Up to 5 stores | 30,000 product variations |
Etsy | Master 40K | Monthly: $1,179/mo | Up to 5 stores | 40,000 product variations |
Etsy | Master 50K | Monthly: $1,460/mo | Up to 5 stores | 50,000 product variations |
Etsy | Master 60K | Monthly: $1,736/mo | Up to 5 stores | 60,000 product variations |
Etsy | Master 70K | Monthly: $2,007/mo | Up to 5 stores | 70,000 product variations |
Etsy | Master 80K | Monthly: $2,272/mo | Up to 5 stores | 80,000 product variations |
Etsy | Master 90K | Monthly: $2,532/mo | Up to 5 stores | 90,000 product variations |
Etsy | Master 100K | Monthly: $2,787/mo | Up to 5 stores | 100,000 product variations |
TikTok
Selling Channel | Plan Name | Price | Number of stores | Product variation limit |
TikTok | Advanced 1.2K | Monthly: $99/mo | Up to 5 stores | 1,200 product variations |
TikTok | Advanced 2K | Monthly: $133/mo | Up to 5 stores | 2,000 product variations |
TikTok | Advanced 3K | Monthly: $173/mo | Up to 5 stores | 3,000 product variations |
TikTok | Advanced 4K | Monthly: $219/mo | Up to 5 stores | 4,000 product variations |
TikTok | Advanced 6K | Monthly: $305/mo | Up to 5 stores | 6,000 product variations |
TikTok | Advanced 8K | Monthly: $385/mo | Up to 5 stores | 8,000 product variations |
TikTok | Master 10K | Monthly: $465/mo | Up to 10 stores | 10,000 product variations |
TikTok | Master 12K | Monthly: $535/mo | Up to 10 stores | 12,000 product variations |
TikTok | Master 16K | Monthly: $665/mo | Up to 10 stores | 16,000 product variations |
TikTok | Master 20K | Monthly: $799/mo | Up to 10 stores | 20,000 product variations |
How to identify your subscription plan in your AutoDS account
To check which subscription plan you currently have and view detailed information about your plan limits, follow these steps:
In the left sidebar menu of your AutoDS account, click Settings.
Click Plans & Add-ons at the top of the Settings page.
In the My Plans section, you'll see cards for each selling channel you have subscribed to.
Each subscription card displays the following details:
Selling channel name: The platform you're selling on (e.g., Shopify, eBay, Amazon).
Subscription Plan: Shows your current plan tier and the maximum number of product variations allowed. For example, "Advanced 8K" means your plan supports up to 8,000 product variations. Remember that variations include all combinations of a product's options (size, color, etc.), not just the base product count.
Plan price: Displayed next to the plan name (e.g., "$289/mo" for monthly billing or the annual equivalent).
Started on: Shows the date when you first subscribed to this selling channel.
Variations: Displays your current usage in the format "8/8000", which means you've uploaded 8 variations out of a total limit of 8,000.
Stores: Shows how many stores you have connected for that selling channel and your plan's store limit (e.g., "5/5" means you're using all 5 available store connections).
Billing cycle: Highlighted in orange text, this shows whether you're on annual billing ("Billed Annually") or monthly billing ("Billed Monthly").
Additional card options:
Cancel button: Located in the bottom-left corner of the card, allows you to cancel the subscription for that specific selling channel.
Upgrade Plan button: Located in the bottom-right corner of the card, allows you to upgrade to a higher-tier plan with more features and capacity.
Tip: Regularly check your variations usage to ensure you stay within your plan limits. If you're approaching your limit, consider upgrading to avoid service interruptions.
What happens when you reach your plan limit
If you reach the product and variation limit of your plan, you won't be able to add any new products to your account until you take action.
To continue adding products, you must either:
Delete some existing products and variations to free up space within your current plan, or
Upgrade to a higher-tier plan with increased capacity.
Trial subscription period
AutoDS offers a trial period that gives you access to your selected subscription plan at a promotional $1 price, without committing to a full subscription right away. During the trial, you have complete access to all features included in your subscription plan tier (Import, Starter, Advanced, or Enterprise), except for add-ons or paid features that are standardly billed separately.
When the trial ends, AutoDS automatically charges your payment method the full subscription price (monthly or annual rate you selected during signup). Your plan access remains the same - only the billing amount changes. To avoid charges after trial, you must cancel before the trial period ends.
Standard trial: When you subscribe directly through the AutoDS website, you can choose a $1 trial period per selling channel. This means you'll pay $1 per selling channel you add, and each will have its own trial period, allowing you to test the platform's features and functionality for that channel.
The trial duration may vary. You'll see your specific trial length during the registration process and in your account dashboard. The $1 trial charge is non-refundable under AutoDS's Terms of Service. This charge covers the cost of the trial period, verifies the payment method, and provides access to the platform's trial features.
Affiliate and partner trials: If you sign up through an AutoDS affiliate or partner, the trial terms may differ. Each affiliate or partner may offer different discount rates or trial durations based on their specific agreement with AutoDS. Check with your affiliate or partner for details about their trial offer.
Note: Discounts and promotional coupons can only be applied during registration in AutoDS. You must use the coupon code or affiliate link when creating your account. Discounts cannot be applied to existing accounts after registration is complete.
Trial extension:
In some cases, you may request a trial extension by contacting AutoDS Support. Our billing team will review your account to determine eligibility.
A trial extension is only possible if all of the following conditions are met:
Your account is active and still within its trial period.
The trial has not been extended previously.
No add-ons or subscriptions have been purchased or paid for.
The account has not been deleted and reactivated more than once.
To request a trial extension, please contact AutoDS Support with your account details. The billing team will review your specific situation and let you know if an extension can be granted.
Subscription policies
Understanding the policies that govern your AutoDS subscription helps you make informed decisions about plan changes and billing.
Upgrade charges: You'll be charged the price difference between your current plan and the higher-tier plan, prorated based on your remaining billing cycle. The upgrade takes effect immediately.
Downgrade charges: The new lower plan price will apply starting from your next billing cycle. You'll continue to have access to your current plan features until the end of your current billing period.
Switching from yearly to monthly: If you want to change from the AutoDS annual plan to a monthly plan, keep in mind that:
If your account is currently inactive or on hold, please reactivate it first.
It is not possible to switch from yearly to monthly from your account. Contact AutoDS Support to confirm that you meet the conditions for switching. The billing team will check your case and guide you accordingly.
After switching, verify that all billing and subscription updates are reflected in your AutoDS account settings.
Refund policy: Plan changes, including upgrades, downgrades, add-ons, and trial payments, are non-refundable as stated in the AutoDS Terms of Service.
Important: AutoDS subscription plans are generally non-refundable, except where required by applicable laws and regulations. In certain cases, AutoDS may consider refund requests at its discretion, which may include processing fees of up to 15% plus any additional charges applied by the payment processor. To cancel future payments, you can terminate your User Account at any time.
Refunds can take up to appear in the account:Credit and debit cards: up to 30 days.
Paypal: 7-30 days.
Payoneer: 7-30 days.
Listing limit: Your plan's listing capacity refers to the total number of active products and their variations in your store simultaneously, not a monthly limit. Variations are calculated by multiplying all available options. For example, a product with 3 sizes and 3 colors equals 9 variations.
Changing plans during trial: If you upgrade during the trial period, you'll be charged immediately, and your trial will end. To change plans without ending your trial, please contact AutoDS Support.
Plan limit reached: If you reach the product and variation limit of your plan, you will need to either delete some products and variations or upgrade to a higher plan. Until you do so, your stock and price monitors will be paused, and you won't be able to add any new products to your account during this time.
Trial reactivation: The trial period for each store type (eBay, Shopify, TikTok Shop, etc.) can only be used once per account and cannot be reactivated. If you previously used the trial for a specific selling channel and later disconnected that store, you will not receive another trial when reconnecting a store of the same type.
The system will require immediate payment for the subscription when adding a store for which the trial has already been used.
How to upgrade or change your plan
AutoDS lets you upgrade, downgrade, or switch between monthly and annual billing at any time to suit your business needs.
To upgrade, downgrade, or change your AutoDS subscription plan:
Go to your AutoDS Account and click "Settings" at the bottom-left corner.
Click "Plans & Add-ons" at the top of the Settings page.
Review the available plans and click "Upgrade Plan" next to your desired subscription tier.
If you don't see your preferred plan listed, click "Pick the right package for you" to open a dropdown menu displaying all available plans.
Select your preferred billing cycle by choosing either Annual (with 25% discount) or Monthly billing.
Choose your desired plan tier based on your listing needs and business size.
Review the confirmation pop-up that displays the upgrade cost and your current payment method. You can change your payment method before confirming, if needed.
Confirm your selection, and your plan will be updated immediately.
The image below shows how you can upgrade, downgrade, or change your AutoDS subscription plan to better fit your business needs.
The image below shows how you can select your preferred billing cycle (Annual or Monthly) and plan tier.
Note: If you were recently charged for a higher-tier plan and would like to downgrade to a lower-tier plan, the new lower plan price will only apply starting from your next billing cycle. Plan changes, including upgrades and downgrades, are non-refundable as stated in the AutoDS Terms of Service. You will continue to have access to your current plan features until the end of your current billing period.
Tip: Annual billing provides a 25% discount and is recommended for long-term users committed to growing their dropshipping business. If you need more than 100,000 listings, click Contact Sales to schedule a meeting with the AutoDS team to discuss enterprise options.
How to cancel a subscription plan
If you want to cancel a specific subscription plan in AutoDS:
1. Go to Settings → Plans & Add-ons.
2. Find the subscription plan you want to cancel (organized by selling channel).
3. Click Cancel on the subscription card.
4. A warning message will appear showing:
- Number of stores connected to this plan
- Number of product variations
- Number of orders
- Warning: "This action will permanently delete all your data from AutoDS, including your stores on this plan, the products, and orders. We also cannot guarantee that any products uploaded through AutoDS will continue to have images hosted."
5. Click 'Cancel subscription' if you want to proceed.
Important:
Canceling a subscription plan will permanently delete all data associated with that plan (stores, products, orders).
Product images uploaded through AutoDS may no longer be hosted after cancellation.
If you have multiple subscription plans, you can cancel them individually. Each cancellation only affects the specific selling channel associated with that plan.
Refund eligibility:
Yearly plans: Refund requests are evaluated if submitted within 7 days after payment is processed.
Monthly plans: Refund requests are evaluated if submitted within 1 day after payment is processed.
To request a refund, contact AutoDS support with your account details and payment information.
Note: If you want to cancel your entire AutoDS account (all plans and data), please refer to our Account Management article.
Add-ons
AutoDS offers specialized add-ons designed to make your journey as a successful dropshipping entrepreneur easier and more efficient. These features provide automated solutions, expert guidance, product sourcing, and team management capabilities, allowing you to focus on growing your business while AutoDS handles the operational details.
Note: Add-ons are billed separately from your subscription plan and can be enabled or disabled at any time according to your business needs.
Add-on | Description | Price |
Orders Processor | Automates the entire ordering process, including FBA, Auto-Order, and Semi-Automation. Also includes Order Scan (Anti-Theft), which sends email alerts for orders found in your Amazon account but missing in AutoDS, helping you catch mistakes or suspicious activity.
Check how to enable the Orders Processor add-on in the next session. | $9.90/month with a 14-day trial, after enabling. |
Product Finding Hub | Helps you discover best-selling products with detailed analytics and insights.
| $14.97/month with no trial period. |
Mentorship Program | Provides expert mentorship to grow your business with step-by-step guidance from experienced professionals.
| $39.97/month with a 14-day trial, after enabling. |
VA Users | Allows you to create accounts for Virtual Assistants to help manage your store securely with controlled access permissions.
| $14.97/month with a 14-day trial, after enabling. |
Create UGC (external partner integration) | Create UGC is an AI-powered video creation partner platform that can be integrated with AutoDS. It produces UGC-style videos for ads and social media using realistic AI avatars, optimized for TikTok, Instagram, YouTube, and Facebook.
For AutoDS users, this integration means you can access Create UGC directly from your product pages, making it faster to create ad-ready content for your dropshipping products.
Unlike other add-ons listed on this page, Create UGC only appears in your Plans & Add-ons on AutoDS when you register on the Create UGC platform using the same credentials (email/password or Google login) you use on AutoDS. Important: All subscription management, upgrades, cancellations, and invoices related to using Create UGC are handled directly on the Create UGC platform.
| $39.90/month with no trial period. |
Note: If you enabled an add-on during registration, it will be automatically activated, and the trial period will start immediately along with your account. However, if you did not enable the add-on when signing up, you will need to manually activate it in the Plans & Add-ons section to start using the trial period for add-ons that offer a trial. The trial period for manually activated add-ons begins only when you enable them, not from your initial registration date.
Product Finding Hub pricing during trial:
If you activate the Product Finding Hub add-on during your account trial period, you'll pay a prorated amount based on the number of days remaining until your next billing date.
Calculation example:
Regular PFH price: $14.97/month.
Daily rate: $14.97 ÷ 30 days = $0.499 per day.
If you have 14 days remaining: 14 × $0.499 = $6.98 (charged at activation).
After your trial ends, you'll be charged the regular monthly price of $14.97 on your next billing date.
To see any active discounts or credits applied to your add-ons or subscription in AutoDS, navigate to Settings > Account & Billing. Under the Payment History section, click "View your active discounts."
How to enable the Order Processor add-on
To enable the Order Processor add-on and automate your order fulfillment process, follow these steps:
Navigate to Settings in your AutoDS account.
Click on Plans & Add-ons from the menu.
Scroll down to locate the Order Processor add-on card.
Review the add-on information, which includes the monthly cost of $9.90/mo (billed separately from your subscription plan).
Click the Save your time button on the Order Processor card to begin the activation process.
A confirmation modal will appear showing your order details and the add-on price. Review the order information displayed in the confirmation modal.
If you have a coupon code, click I have a coupon! to apply your discount.
Click the Confirm button to complete the activation and enable the Order Processor add-on.
Once confirmed, the Order Processor will be active, and you can configure your automation settings.
The image below illustrates how you can enable the Order Processor add-on.
Tip: You can watch this video tutorial to enable and see the Order Processor in action.
When to enable the Order Processor
After enabling the Order Processor, you need to activate your preferred automation method in the Orders Settings by checking either the "Automatic orders" option or the "Process orders using the Fulfilled by AutoDS service" option.
The Order Processor add-on should be enabled when you want to automate your dropshipping order fulfillment using one of these methods:
Auto-orders (semi and full automation): This option allows you to use semi-automation or full automation for order processing. To use automatic orders, you need to have a buy account configured.
Learn more about Auto-Order (semi and full automation) here.
Fulfilled by AutoDS service: This option enables you to process orders using the Fulfilled by AutoDS fulfillment service, which handles order processing on your behalf.
Learn more about the Fulfilled by AutoDS (FBA) service here.
How to cancel an add-on
To cancel an active add-on in AutoDS:
Click Settings from the left sidebar in your AutoDS account.
Click Plans & Add-ons.
Find the add-on you want to cancel.
Click Cancel next to the add-on.
A confirmation message will appear.
Confirm the cancellation
What happens after you cancel an add-on:
Add-ons are billed independently from your subscription and are non-refundable once activated.
Once the add-on is canceled, all features included in that add-on will stop immediately.
The add-on status will change to "Expired". You can reactivate the add-on at any time before the end of your current billing period without being charged again. Example: If you paid for an add-on on January 1 and cancel it on January 15, the add-on features will stop immediately. However, you can reactivate it anytime between January 15 and January 31 (the end of your billing period) without paying again. However, after that period (after January 31), if the add-on remains active, it will require a new payment.
Payment methods
AutoDS supports multiple secure payment methods to give you flexibility in managing your account billing. You can choose from credit cards, debit cards, Link by Stripe, PayPal, or Payoneer to pay for your monthly subscriptions, credits, or add-ons purchased in your AutoDS account. Each payment method offers unique benefits, and you can switch between them at any time from your Account & Billing settings.
Important: Your AutoDS subscription and add-ons are never deducted from your managed order balance. Subscription payments can only be processed through saved payment methods.
Your managed order balance is used exclusively for Fulfilled by AutoDS (FBA) order fulfillment.
Available payment methods:
Debit or credit card: Direct payment using major credit or debit cards with secure encryption.
Link by Stripe: A secure, one-click checkout option that stores your payment and shipping details for faster future purchases on AutoDS and other Stripe-powered websites.
PayPal: Connect your PayPal account for convenient online payments with buyer protection.
Payoneer: Available for connecting to the AutoDS Wallet. It can be used for international payments and currency conversion.
Most recommended payment methods in AutoDS: For the best experience and faster processing, we recommend using credit or debit cards, or PayPal for your AutoDS subscription and service payments.
How to update your payment method
Updating your payment method in AutoDS is a straightforward process that ensures your subscription and services remain active. Whether you need to replace an expired card, switch payment providers, or set up a new billing method, you can manage everything securely from your account in just a few clicks.
To access your payment method settings and make updates:
Click the Settings icon at the bottom-left corner of your AutoDS account.
Go to the Account & Billing section at the top of the Settings page.
Click Edit next to Payment Method.
In the pop-up window that appears, select the payment method you prefer to use.
The image below shows how you can update your payment method.
Use a debit or credit card
To pay with a credit or debit card:
In the payment method pop-up window, select Debit/Credit Card.
Enter the cardholder's name exactly as it appears on the card.
Enter your card number, expiration date, and CVV security code.
Click Save to confirm and activate your new payment method.
Connect your Link account
Link by Stripe is a secure, one-click checkout option that stores your payment and shipping details for faster future purchases on AutoDS and other Stripe-powered websites. This payment method streamlines the checkout process and provides enhanced security through Stripe's platform.
To set Link as your payment method:
Select Link as your payment method in the Debit/Credit Card tab.
You'll be redirected to the Link (Stripe) login page in a new window.
Sign in with your saved credentials and confirm the verification code sent to your email or phone.
Return to AutoDS after completing authentication and click Save to finalize the connection.
Connect your PayPal account
PayPal offers a convenient and secure way to manage your AutoDS payments with buyer protection and easy account management.
To use PayPal for your payments:
Select PayPal in the payment method pop-up window.
A secure login window will appear, prompting you to log in to your PayPal account.
Confirm the connection and grant the necessary permissions if prompted by PayPal.
Click Save to complete the update and activate PayPal as your payment method.
Connect your Payoneer account
To set Payoneer as your payment method:
1. Select Payoneer as your payment method in the pop-up window.
2. You'll be redirected to the Payoneer login page.
3. Sign in using your Payoneer credentials and approve the billing authorization when prompted.
4. Return to AutoDS after completing authorization and click Save to finalize the connection.
Click here to learn more about AutoDS Wallet and how to transfer and move funds between AutoDS and your Payoneer account.
Important: After updating your payment method, it may take up to 12 hours for the system to recognize the change and up to 48 hours to reattempt the charge if a previous payment failed. Each time you update your payment method, the 48-hour retry window resets automatically.
Make sure your new payment method has sufficient funds available to avoid any interruptions to your service. If the charge fails after the retry period, your account may be placed "On hold" and temporarily paused until the payment is successfully processed.
If you were charged incorrectly due to a payment method issue, refunds may take up to 7 business days for PayPal or Payoneer and up to 30 days for credit or debit cards to process.
AutoDS Wallet
AutoDS has partnered with Payoneer to provide the AutoDS Wallet, a way to manage your dropshipping finances directly within AutoDS. This integration allows you to connect your Payoneer account to easily receive payments, move funds, convert currencies, and pay for business expenses all in one place.
When you connect your AutoDS Wallet with Payoneer, you:
Receive sales with zero fees: Receive your dropshipping sales directly to a Payoneer-issued USD bank account with zero landing fees, maximizing your revenue.
Free business payments: Pay business expenses using the Payoneer card for free, eliminating transaction fees.
Save on currency conversions: Save up to 2% on currency conversions when dealing with international transactions.
Earn cashback: Earn up to 1% cashback on card spending or PPC advertising expenses, providing additional savings.
Note: AutoDS does not keep any commissions on your sales when using the AutoDS Wallet. All funds received go directly to your Payoneer account for your use.
Set up AutoDS Wallet
To connect your Payoneer account to the AutoDS Wallet:
Go to your AutoDS account and open the AutoDS Wallet section from the left-hand menu or by clicking the arrow icon in the top-right corner.
Connect or create a Payoneer account by choosing one of the following options: If you already have a Payoneer account, click I already have an account and log in with your credentials. If you don't have a Payoneer account yet, click Sign up to Payoneer and create a new account.
Start using your Wallet features after the connection is established:
Click My Account Details to view your account information and current balances across different currencies.
Click Withdraw to AutoDS Balance to move funds or convert between supported currencies as needed.
Track all Payoneer bank account transactions directly from the Wallet interface.
Check your transaction history according to date, amount, and description to maintain accurate financial records.
The image below shows how you can access the AutoDS Wallet.
Click here to create a Payoneer account if you need to set up a new account.
Payment history and invoices
The AutoDS Account & Billing section provides a centralized location where you can view your payment history, download invoices, check your next billing date, and manage active discounts. This section gives you complete visibility into all subscription and service payments made through your AutoDS account, helping you maintain accurate financial records for your dropshipping business.
Access Account & Billing
To access your payment history and billing information:
Log in to your AutoDS account using your credentials.
Go to the bottom-left corner of your screen and click the Settings icon.
On the Settings page, select the Account & Billing tab at the top of the page.
The Account & Billing section provides several key features to help you manage your financial information:
Feature | Explanation |
1. Change password | Update your AutoDS login password directly from the Account & Billing area to keep your account secure and protect your business information. |
2. Edit your payment method | Change or update the card or payment method used for your subscription and add-ons. |
3. Next billing cycle | View your next billing date and the upcoming charge amount so you can plan expenses in advance and ensure sufficient funds are available. |
4. Payment history | Access a complete record of your monthly payments with detailed information, including date, invoice ID (invoice number), item details, and the total prices paid for each transaction. |
5. Active discounts | See any active discounts applied to your account for full visibility of current pricing and savings, including promotional codes or annual billing discounts. |
6. Download invoices | Download invoice PDFs for your records directly from each payment line for accounting, tax purposes, or reimbursement requests.
You can download all invoices for a specific month and year in one batch. To do this, select the relevant month and year in the invoice download options. |
Note: You can request to include additional details on future invoices, such as company name, VAT ID, and business address. Contact AutoDS Support to add these details to your future invoices.
Note:
If your subscription is managed through Shopify: AutoDS invoices will not be available directly in the AutoDS app. Charges will appear under the "Apps" section of your Shopify billing history. To download Shopify invoices:
Go to your Shopify admin panel.
Navigate to the Billing page.
Locate the relevant app charges and export the invoice file.
Blocked accounts or disputes
If your AutoDS account is blocked due to reasons such as a PayPal dispute, you won’t be able to access invoices directly. However, you can request invoice exports by contacting the AutoDS support team.
Possible issues and workarounds
Below are common issues you may encounter when managing your subscription and payment methods, along with practical solutions to resolve them:
Issue | Solution |
Edit button not visible | Refresh the page or clear your browser cache and cookies. If the issue persists, try using a different browser or contact AutoDS Support. |
PayPal or Payoneer not available | Check region availability and ensure your PayPal or Payoneer account status is active and verified. Some payment methods may have regional restrictions. |
Card or PayPal declined | Try using a different payment method or contact your bank or payment provider to verify there are no restrictions on your account. Ensure sufficient funds are available. |
Payment fails after update | Re-enter your payment information carefully, checking for any typos or errors. If the issue persists, try a different payment method or contact your payment provider. |
Unable to save changes | Clear your browser cache, try using another browser, or contact AutoDS Support for assistance. Ensure you have a stable internet connection. |
Cannot see a recent payment | Payments can take up to 24 hours to appear in your payment history. Try checking again later. If it still doesn't show after 24 hours, contact AutoDS Support. |
Invoice download link not working | Refresh the page and try again. If needed, use a different browser or clear your cache and cookies. Ensure pop-ups are enabled for the AutoDS website. |
Trouble connecting Payoneer account | Double-check your login credentials, ensure you have a stable internet connection, and verify that your Payoneer account is fully verified and active. |
Currency conversion not processing | Confirm sufficient funds exist in the source currency. Refresh the page or try reconnecting your Payoneer account to the AutoDS Wallet. |
Cannot move funds from the Wallet to AutoDS Balance | Ensure your Payoneer account is properly connected to the AutoDS Wallet and has sufficient available funds for the amount you intend to move from the wallet to your balance. |
Plan page appears even though I already paid | If you see the AutoDS plan selection page after already signing up and paying for a subscription, you may be logged into the wrong AutoDS account. |
Error 422 when selecting subscription plan | Issue: You see "Request failed with status 422" when trying to subscribe or update your subscription plan.
Solution: Error 422 occurs when the system is unable to process a payment charge.
The cause of this error varies depending on your specific situation. To resolve this issue, please contact AutoDS Support, mention the "Error 422" and request assistance from the Billing team. They'll investigate your specific case and help resolve the payment processing issue. |
Frequently asked questions (FAQ)
Why do unexpected charges appear on my account?
Why do unexpected charges appear on my account?
Unexpected charges can occur for several reasons, including currency conversion fees applied by banks, charges for add-ons purchased alongside your subscription, or prorated fees for changes made mid-subscription cycle. Always check your payment history in Settings > Account & Billing to review a breakdown.
How do refunds work for yearly subscriptions?
How do refunds work for yearly subscriptions?
Refunds are possible under specific terms if eligible. For instance, unused portions of a yearly subscription may be refunded upon cancellation or switching to a monthly plan. Contact AutoDS Support for assistance.
Are subscription plans shared across multiple selling channels?
Are subscription plans shared across multiple selling channels?
AutoDS subscription plans are not shared across multiple selling channels. Each selling channel requires its own separate subscription to access the full features and functionality designed specifically for that platform. If you operate on eBay and Shopify, for example, you need to purchase separate subscriptions for each channel.
Can I switch between monthly and annual billing?
Can I switch between monthly and annual billing?
You can switch between monthly and annual billing at any time. However, if you switch during the trial period, the trial will end immediately and the new billing cycle will activate right away. Annual billing provides a 25% discount and is recommended for long-term users.
What happens if I exceed my plan's listing limit?
What happens if I exceed my plan's listing limit?
If you exceed your plan's listing limit, your account will not allow additional uploads until you either upgrade to a higher plan or remove existing listings to free up capacity. Your stock and price monitors will also be paused until you're back within your plan limits.
What happens if my payment fails?
What happens if my payment fails?
If your payment fails, AutoDS will automatically retry the payment over a set period of up to 48 hours. If the payment continues to fail after multiple retry attempts, your account status may change to "On Hold" or "Inactive" and be deactivated after 30 days of non-payment.
I subscribed via my Shopify store. Can I update my payment method?
I subscribed via my Shopify store. Can I update my payment method?
If your AutoDS subscription is connected to your Shopify store, all subscription and payment changes must be made directly via Shopify. You cannot update the payment method from within AutoDS if you subscribed through Shopify.
I updated my payment method, but nothing was charged. Why?
I updated my payment method, but nothing was charged. Why?
After updating your payment method, the system may take up to 12 hours to detect the change and up to 48 hours to retry the transaction if there was a previous failed payment. Your next regular billing charge will process according to your normal billing cycle.
Is my payment information secure?
Is my payment information secure?
All payment data is encrypted and processed through secure payment gateways that comply with international financial standards. AutoDS uses industry-standard security measures to protect your financial information.
Will my billing date change when I update the payment method?
Will my billing date change when I update the payment method?
Your billing cycle remains the same when you update your payment method. The new payment method will be used for the next scheduled charge on your existing billing date. The billing cycle only changes if you modify your subscription plan or billing frequency.
How are invoices organized when I manage multiple stores?
How are invoices organized when I manage multiple stores?
Invoices are organized at the account level rather than per individual store. Each invoice reflects all subscriptions and add-ons under your AutoDS account, providing a consolidated view of your billing across all stores.
Where can I find invoices related to my Managed Balance?
Where can I find invoices related to my Managed Balance?
Managed Balance invoices are not displayed in the Account & Billing section. To access invoices related to your FBA balance and order fulfillment, open your Managed Balance panel directly from the AutoDS menu.
Which payment method should I use for my AutoDS subscription?
Which payment method should I use for my AutoDS subscription?
We recommend using credit cards, debit cards, or PayPal for your AutoDS subscription and service payments. These payment methods offer the best compatibility, faster processing times, and easier billing management. Payoneer is available as an alternative option and works best when used with the AutoDS Wallet for international payments and currency conversion.
How do I know if I'm enrolled in the enhanced subscription experience?
How do I know if I'm enrolled in the enhanced subscription experience?
If you signed up through the official AutoDS website using a credit or debit card and were automatically enrolled in the enhanced experience, you'll have access to the extended 14-day trial per account with multi-channel access. You can verify your trial details and subscription type in your Account & Billing settings.
Why wasn’t my subscription fully refunded?
Why wasn’t my subscription fully refunded?
Refund eligibility is subject to the AutoDS Terms of Service, including whether the refund request was initiated within the eligible refund window (typically 7 days after the transaction). Refunds after this period may not be processed.
How many stores can I connect to my AutoDS account?
How many stores can I connect to my AutoDS account?
The number of stores you can connect to your AutoDS account depends on your subscription plan and selling channel. Here's a quick overview:
Import Plan: Allows you to connect 1 store per subscription, regardless of the selling channel.
Starter Plan: Allows multiple store connections, varying by channel:
eBay: Up to 500 stores.
Facebook Marketplace and TikTok Shop: Up to 3 stores.
Other channels (Shopify, Amazon, Wix, WooCommerce, Etsy): 1 store.
Advanced Plan: Offers increased store limits:
eBay: Up to 500 stores.
Facebook Marketplace and TikTok Shop: Up to 5 stores.
Other channels (Shopify, Amazon, Wix, WooCommerce, Etsy): Up to 3 stores.
Custom/Enterprise Plan: Store limits are customized based on your business needs. Contact AutoDS Support to discuss your requirements.
To check your current plan's store limit, go to Settings → Plans & Add-ons and review the plan details for your specific selling channel.
Can I add multiple selling channels to the same AutoDS account?
Can I add multiple selling channels to the same AutoDS account?
If you registered your AutoDS account directly through the AutoDS website, you can add multiple selling channels to the same account (from the AutoDS-supported list). This is actually the recommended approach because it allows you to manage everything in one place and use all add-ons (like Order Processor, Product Finding Hub, VA Users, etc.) across all your selling channels.
How to add another selling channel to your account:
Log in to your AutoDS account.
Click Settings in the left sidebar.
Go to Plans & Add-ons.
You'll see all available selling channels listed on this page.
Click the Buy Plan button next to the selling channel you want to add (such as eBay, Shopify, Amazon, Etsy, etc.).
Select your preferred plan tier and billing cycle, as explained here.
Confirm the payment to activate the new selling channel.
Important:
If you go to Plans & Add-ons and don't see the option to add a selling channel, it means you registered your account directly through the selling channel instead of through AutoDS. Because of this, you won't see any option to add other selling channels beyond your current one.
When you register via a selling channel (such as Shopify or Wix), your AutoDS account is restricted to that platform only, and your subscription is billed through that selling channel. Due to this billing structure, it is not possible to integrate other selling platforms within this AutoDS account. In that case, if you want to use another selling channel, you'll need to create a separate AutoDS account by registering directly through the AutoDS website.
Why is my account inactive?
Why is my account inactive?
If your account is listed as "temporarily inactive" or you have limited access, this typically indicates that a subscription payment failed.
Common causes:
Payment declined by your bank.
Expired credit card.
Insufficient funds.
Bank is blocking AutoDS charges.
How to resolve:
Update your payment method in Settings → Account & Billing.
Process the pending payment.
Your account will be automatically reactivated once payment is successful.
To prevent this:
Contact your bank to allow AutoDS charges.
Update to a different payment method (PayPal, Payoneer, or a different card).
Do I have limited access during the trial period?
Do I have limited access during the trial period?
During the trial period, you have complete access to all features included
in your selected subscription plan tier (Import, Starter, Advanced, or Enterprise),
except for add-ons or paid features that are standardly billed separately.
The trial is the full plan at a promotional price, not a limited version. The difference between a trial and a paid subscription is the price and period of access. Your plan access remains the same after the trial ends.
Add-ons have their own pricing and trial terms as described in the Add-ons section.