Learn how to start a return process for your Fulfilled By AutoDS order.
This article explains AutoDS V1, our OLDER version.
It seems like you got left behind and still not upgraded to our newer V2 version if You still see this article! No worries, you can start the process NOW!
👇🏻Click on the link below to Start the Migration👇🏻
We have the same Tutorials & Features on our V2 section, don't worry about it!
Life is easier for Fulfilled By AutoDS users as we do everything for them.
Click here for a full explanation and FAQ guide about the
Fulfilled By AutoDS Service
I need to get a return label - how can I get it?
All you need to do is to change the order status to "Return Product"To be able to do that, first, change the order status to 'Ordered', and then the "Return Product" status will appear
Within 24 hours, the button will change to Return in Progress and you will be able to download the return label.
Once downloaded to your computer, you will be able to send it to your buyer from the 'Customer Service' tab on AutoDS or directly via eBay if you wish.
How to receive a refund for the returned item to my "Fulfilled By AutoDS" balance?
Once we receive the refund from the supplier (the money for the returned product was refunded), you will automatically get the money back to your balance. The status of your order will change to Return Completed.
You will also be able to view the sum returned on your balance history.
‼️Make sure to read the Fulfilled by AutoDS terms and conditions - Click here ‼️
If you have further questions that were not answered in this article, please do not hesitate and turn to us at the support chat - we will be more than happy to assist you.
LUD: Februray 7th, 2021