Learn how you can remove your eBay account from the system and add a new one
How to Add Your eBay Account?
To add a new eBay account you need to go to the SETTINGS page and click Add eBay Account
A pop-up window will open where you will be able to choose whether to add the account as API or non-API:
Non- API - For non-API the system will ask you to give the account a name, add PayPal address, and configure basic settings for the marketplace, source site, profit, and breakeven preferences. You can learn more about the non-API solution here.
Once you added your account you will see your account in the top-down menu:
API - click on the green button 'Connect Store' and you will be directed to approve us on eBay.
Log in to the eBay account you wish to connect:
Then click Agree to grant us access via eBay's API to your account:
How to remove your eBay account?
To remove eBay account, make sure to choose the correct one from the drop-down menu, and then click on the settings page 'Remove eBay Account':
Q: I'm trying to add my account and I get an error:
EN - The eBay user: XXXXX (XXXXX in DB) already exists in the system. Please try another store name Error Code: (4001)"
To move it to your new AutoDS account, we need an ownership proof- please go to your eBay account under the settings page, where only the store owner can access, and send us at the support chat a screenshot where we can see the store name and the settings
Once we have it, we will be able to assign this eBay account to your AutoDS account.