There may be cases when you will be asked to send us your extension logs to AutoDS support - see here how you can do it:
First, take a full screenshot of your Chrome Extension as it appears on your screen:
Then, click on the bell icon on the right-hand of your extension, and you will see the Error Logs.
Now clickck Export Logs - a CSV file will be downloaded to your computer.
Please send the file and the screenshot to the agent who's on your case so he or she can continue checking your issue.
Learn more about the AutoDS Non-API Chrome extension in these related articles: