If you wish AutoDs to automatically update your tracking numbers to eBay, you need to forward the relevant tracking numbers update emails to a dedicated email address provided by AutoDS.

Please follow the next steps to configure it correctly:

Explanation video (text instructions below):

1) Find your unique destination email for forwarding:

  1. Go to Monitors → Orders Processor
  2. Copy the email from under the "Tracking Email" section

2) Forward all your emails to this email address

While it's possible to forward only the tracking number updates emails, we recommend you to forward all your inbox emails to this email.
It will help in cases when the suppliers change the structure of their tracking number update emails or the source email address. 

  • We don't store any of your emails, and any irrelevant email - will be automatically discarded. 

To forward your emails using Gmail follow the next steps:

  1. Log in to your Gmail account
  2. Click on the settings' icon → settings

3. Click on the "Forwarding and POP/IMAP" → Add a forwarding address

4. Add the email address from step 1 (for example: [email protected]"
and click "Next"
5. Click "Process"
6. Wait 20 seconds and click "Save"
7. Choose the "Forward a copy of incoming mail to"


8. Click "Save changes"

And you're done! :)

Enjoy AutoDS' automation, and focus on growing your business allowing you to do the things you really want!


If you have further questions that were not answered in this article, please do not hesitate and turn to us at the support chat - we will be more than happy to assist you. 

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LUD: 19.12.19


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