In case you work with the Non-API solution, we really recommend you to work with the Non-API Chrome extension, but if you don't - read this.

In case you do not work with the extension or you wish to sync orders from more than the last 7 days, follow this guide

The guide is divided to sections:

  1. Manual active listings syncing explanation
  2. Manual orders syncing explanation
  3. Manual untracked listings syncing explanation

Manual active listings syncing explanation (sync titles, prices and stocks from AutoDS to eBay):

We really recommend to use the Chrome extension but if you don't - follow the following steps:

  1. Go to the "Active Listings" page
  2. Click on the "Export Listings For File Exchange" button and wait for the file to be downloaded to your computer
  3. Go to eBay's "File Exchange" 
  4. Choose the "Upload Files" option from the menu
  5. Click "Choose File" and choose the file that you downloaded at step 2
  6. Click "Upload"
  7. Wait until the upload will be done uplaoding to eBay, you can follow the process under the "View Upload Results" page

Manual orders syncing explanation

We really recommend to use the Chrome extension but if you don't - follow the following steps:

  1. Go to the File Exchange Center
  2. Click on the "Download Files" button.
  3. Select 'Sold' from listings and records options 
  4. Select 'Standard' from download format options
  5. Select your required date range
  6. Enter your email address and wait for the email from eBay with a link to download the file.
  7. Go to the orders page
  8. Click on "Import Orders From File Exchange" button, and add the file that you downloaded at step 6  (you can find the file under this page)

Manual untracked listings syncing explanation

We really recommend to use the Chrome extension but if you don't - follow the following steps:

  1. Go to the File Exchange Center
  2. Click on the "Download Files" button.
  3. Select 'Active' from listings and records options
  4. Select 'Standard' from download format options
  5. Under date range, choose the "All active listings" option
  6. Enter any valid email address you wish to get have the download the file link sent to
  7. Go to the "Untracked Listings" page and click on the button of "Add New Untracked Listings" and add the downloaded file there.

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